Robert-Jan Klappe Email
Director Operations @ Cygnific
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Robert-Jan Klappe Location
- Rotterdam, ZH, NL
Robert-Jan Klappe Work
- 2024 -now Director Operations @
- 2020 -2024 Contact Center Manager @
- 2019 -2020 Chapter Coach SME segment @
- 2018 -2019 Consultant Customer Contact Strategy @
- 2017 -2018 Director Quality Improvement @
- 2016 -2017 Manager, Second-Line Sales, Sales Support and Complaints (SME Segment) @
- 2014 -2016 Sales Manager SME segment @
- 2012 -2014 Team Manager, Business Network Operations @
- 2007 -2012 Eigenaar @
- 2009 -2012 Accountmanager binnendienst and Sales coach @
Robert-Jan Klappe Education
- ISBW Opleiding & Training
Post HBO (Verandermanagement & Coaching)
2020-2020 - Nyenrode Business Universiteit
Masterclass (Digital leadership)
2019-2019 - Hogeschool Rotterdam
Bachelor's Degree (Business Administration and Management, General)
2013-2018 - Vijfhart opleidingen
Product Owner certificating (Computer Systems Networking and Telecommunications)
2018-2018 - Noorderpoort
Mbo-niveau 4 (Detailhandel Ondernemend Manager)
2001-2005
Robert-Jan Klappe Skills
- Telecommunications
- Sales Management
- Strategy
- B2B
- Account Management
- Mobile Devices
- ICT
- Procesmanagement
- Operations Management
Robert-Jan Klappe Summary
- Robert-Jan Klappe, based in Rotterdam, ZH, NL, is currently a Director Operations at Cygnific. Robert-Jan Klappe brings experience from previous roles at Teleperformance and KPN. Robert-Jan Klappe holds a 2020 - 2020 Post HBO in Verandermanagement & Coaching @ ISBW Opleiding & Training. With a robust skill set that includes Telecommunications, Sales Management, Strategy, B2B, Account Management and more.
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