Giang Quach Email
Operations Manager Customer Services The Netherlands @ Cygnific
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Giang Quach Location
- Apeldoorn, GE, NL
Giang Quach Work
- Operations Manager Customer Services The Netherlands @ (June 2026 - Present)
- Business Support Management @ (January 2023 - Present)
- Operations Manager @ (May 2021 - December 2022)
- Operations Manager @ (September 2018 - August 2020)
- Global Operations Coordinator @ (October 2017 - August 2018)
- Operations Manager @ (June 2015 - September 2017)
- Operations Manager and Operational Support @ (March 2015 - May 2015)
- Operations Manager and Operational support @ (November 2014 - February 2015)
- Operations Manager @ (February 2014 - November 2014)
- Intraday Management and Planning @ (November 2012 - February 2014)
- Intraday Management @ (January 2009 - January 2012)
- (Senior) Customer Service Representative @ (January 2007 - January 2009)
Giang Quach Education
- online business school
Business Management
2021-2023 - Philipsen Business School – School for Customer Management
Post Bachelor Workforce Management
2013-2015 - Olympus college Arnhem
HAVO
2000-2004 - ArtEZ University of the Arts
Vooropleiding Concertvatorium Klassiek Piano
2001-2003
Giang Quach Skills
- Workforce Management
- Technical Support
- Training
- Change Management
- Customer Service
- BPO
- Outsourcing
- Management
- PowerPoint
- Project Management
- Strategic Planning
- Call Centers
- Process Improvement
- Telecommunications
- Contact Centers
- Advertising
- Team Management
- Customer Satisfaction
- Forecasting
- Customer Experience
Giang Quach Summary
- Giang Quach, based in Apeldoorn, GE, NL, is currently a Operations Manager Customer Services The Netherlands at Cygnific. Giang Quach brings experience from previous roles at Lab21 and Bosch Service Solutions. Giang Quach holds a 2021 - 2023 Business Management @ online business school. With a robust skill set that includes Workforce Management, Technical Support, Training, Change Management, Customer Service and more. Giang Quach has 1 emails on RocketReach.
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