Robert Dunlap Email & Phone Number
Sr. Director, Global Technical Support and Business Intelligence @ Spirent Communications
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Robert Dunlap Location
- Tyngsborough, MA, US
Robert Dunlap Work
- Sr. Director, Global Technical Support and Business Intelligence @ (August 2026 - Present)
- Director, Business Intelligence and Wireless Technical Support @ (March 2026 - August 2026)
- Director, Business Intelligence and TaaS @ (May 2022 - March 2026)
- Head of Global Customer Service @ (March 2020 - May 2022)
- Senior Manager, Technical Support Engineering and Technical Adviser to the Channel Partner Program @ (March 2016 - March 2020)
- Manager - Technical Support Engineering @ (October 2013 - March 2016)
- Principal Technical Support Engineer @ (August 2007 - October 2013)
- Lead Applications Engineer @ Adaptive Intruments (February 2006 - August 2007)
- Staff Electrical Engineer @ (June 2002 - February 2006)
Robert Dunlap Education
- Bryant University
Master of Business Administration
2025-2027 - Schenectady County Community College
AS (Mathematics & Science)
- University of Massachusetts Lowell
BS (Electrical Engineering)
Robert Dunlap Skills
- Software
- Key Metrics
- Business Transformation
- Team Building
- Systems Engineering
- Equipment Installation
- Solution Architecture
- Technical Analysis
- Cross-functional Collaborations
- Customer Relationship Management (CRM)
- Technical Leadership
- Leadership
- Continuous Improvement
- Business Process
- Analytical Skills
- Director level
- Key Performance Indicators
- Cross-team Collaboration
- Customer Experience
- Performance Metrics
- Customer Satisfaction
- Customer Service
- Customer Satisfaction (CSAT)
- Business Analysis
- Data Analysis
- Embedded Systems
- Wireless
- TCP/IP
- Testing
- Linux
- Product Management
- Unix
- Ethernet
- Gigabit Ethernet
- VxWorks
- SNMP
- IPTV
- VoIP
- TDM
- Modbus
- Industrial Control
- Fiber Optics
- BPON
- GPON
- Passive Optical LAN
- Optical Fiber
- Local Area Network
- PON
- Salesforce.com
- Telecommunications
- IP
- Networking
- Routers
- Level 3 Support
- Internet Protocol Suite (TCP/IP)
- Voice over IP (VoIP)
- Wireless Technologies
- Customer Support
- Organizational Capability
- Customer Facing Roles
- Customer Interaction
- Microsoft Excel
- PowerPivot
Robert Dunlap Summary
- Robert Dunlap, based in Tyngsborough, MA, US, is currently a Sr. Director, Global Technical Support and Business Intelligence at Spirent Communications. Robert Dunlap brings experience from previous roles at Spirent Communications, octoScope is now Spirent Communications and ARRIS. Robert Dunlap holds a 2025 - 2027 Master of Business Administration @ Bryant University. With a robust skill set that includes Software, Key Metrics, Business Transformation, Team Building, Systems Engineering and more. Robert Dunlap has 4 emails and 3 mobile phone numbers on RocketReach.
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