Robby Terrell Email & Phone Number
Sr. Implementation Manager - Workforce Management @ ADP
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Robby Terrell Location
- Augusta, GA, US
Robby Terrell Work
- Sr. Implementation Manager - Workforce Management @ (February 2023 - Present)
- Sr. Client Services Manager - Benefits and Talent Solutions @ (May 2021 - February 2023)
- Client Services Manager - Benefits and Talent Solutions @ (June 2018 - May 2021)
- Service Support Specialist II @ (November 2017 - June 2018)
- Service Support Specialist I @ (May 2016 - November 2017)
- Client Support Specialist II @ (September 2015 - May 2016)
- Client Support Specialist I @ (September 2014 - September 2015)
- Technical Support Supervisor @ (February 2014 - September 2014)
- Workforce Management Supervisor @ (September 2010 - February 2014)
- Dispatch Supervisor @ (June 2008 - September 2010)
- Dispatch Team Lead @ (June 2006 - June 2008)
Robby Terrell Education
- Brenau University
Bachelor of Business Administration (BBA) (Business Administration and Management)
2008-2014 - Augusta Technical College
Associate's degree (Marketing Management)
1999-2005
Robby Terrell Skills
- Account Management
- Amdocs Clarify
- Analytical Skills
- Broadband
- Call Center
- Call Center Development
- Call Centers
- Communication
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Success
- Delegation
- Forecasting
- Impact 360
- Key Performance Indicators
- Microsoft Office
- Performance Metrics
- Problem Solving
- Sales
- Staffing Analysis
- Supervisory Experience
- Team Leadership
- Team Performance
- Telecommunications
- Telephone Support
- Telephony
- Workforce Analytics
- Workforce Management
Robby Terrell Summary
- Robby Terrell, based in Augusta, GA, US, is currently a Sr. Implementation Manager - Workforce Management at ADP. Robby Terrell brings experience from previous roles at ADP. Robby Terrell holds a 2008 - 2014 Bachelor of Business Administration (BBA) in Business Administration and Management @ Brenau University. With a robust skill set that includes Account Management, Amdocs Clarify, Analytical Skills, Broadband, Call Center and more. Robby Terrell has 5 emails and 7 mobile phone numbers on RocketReach.
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