Rob Wolters Email & Phone Number

Senior Enterprise Support Engineer | Cheetah Digital products group @ Grisaille AdTech Solutions Private Limited ( Zeta Global Technology Excellence Center )

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Rob Wolters Location

Portland, OR, US

Rob Wolters Work

Senior Enterprise Support Engineer | Cheetah Digital products group @ (May 2022 - Present)
Senior Customer Support Engineer | on-premise metal, VM, tape library, and cloud data management @ (September 2018 - October 2021)
Senior Technical Support Engineer | Video streaming on-prem and cloud products group @ (December 2012 - June 2016)
Technical Support Engineer | Technical Computing, Analyzers, and Runtime tools @ (January 2011 - June 2012)
Technical Support Engineer | Video streaming, on demand bare metal on-prem enterprise products @ (February 2010 - December 2010)
Technical Support Engineer | Dimensions Configuration Management software @ (December 2006 - September 2009)
Project Support Engineer | Multi-threading tools @ (August 2005 - August 2006)
Technical Support Engineer | Data records management @ (November 2004 - May 2005)
Technical Support Engineer | Integrated development environments @ (April 2000 - August 2004)
Web Developer | Technical Support and IT | Systems Documentation and Training | Product Buyer and Merchandiser @ (January 1990 - January 2000)

Rob Wolters Education

Oregon State University
Bachelor of Science (Business Administration)
Solutions and Integrations
- Data Management enterprise solutions and integrations
Technologies
Unix (Linux, CentOS, RedHat, MongoDB, Database structures, SQL, Windows/MAC clients, CIFS, NFS, Linux Virtual File System (VFS), Active Directory, Networking, TCP, UDP, IP, SAMBA, Nginx, web servers, web browser advanced UI troubleshooting, Keepalive, load balancing, redundancy and failover, VIPs. RESTful API calls, API, JSON, XML, HTML, Curl, Bash, Shell, LTFS, BlackPearl, Isilon, StrongBox, Amazon AWS S3, AWS Snowball, Xyratex high capacity disk storage devices, Cable set top box troubleshooting and diagnostics, Motorola and Cisco Systems interactive cable IP/RF infrastructure, Programming and scripting concepts and control structures.)
Tools
ZenDesk (SalesForce (SFDC) / ServiceCloud, Jira, Confluence, Tracker, Buzilla, Stash, Jive, BaseCamp, Slack, PagerDuty, Shoretel, Aspera, Confluence, Zoom, Join.me, Teamviewer, Webex, Vi, Putty, Postman, Filezilla, WindowsSCP, Wireshark, Cloudberry, VMware, Windows Remote Desktop, VSphere, VCenter, Drupal, WordPress, HostMonster, Cisco AnyConnect and other VPN clients, MS Visual Studio, SharePoint, Google enterprise tools, Microsoft Office, Dimensions CM, MySQL, Oracle, Microsoft SQL, Nginx, Apache, Apache Tomcat, MS IIS, Sun Java, Internet browser trouble shooting tools, FlexLM, Mediainfo, FFmpeg, VLC, SourceForge CCExtractor, Manzanita Analyzer, Sencore CMA1820.)
Portland Community College
Continuing education and refresher courses
La Salle College Preparatory
Jesuit High School

Rob Wolters Skills

Acceptance Testing
Agile Methodologies
Browsers
Bug Tracking
Business Process Improvement
CRM
Case Management
Change Management
Collaborative Problem Solving
Compression
Continuous Process Improvement Initiatives
Customer Satisfaction
Customer Support
Encoding
Enterprise Software
Enterprise Software Solutions
Firewalls
HTML scripting
Instructor-led Training
Linux
Manager
Microsoft SQL Server
Microsoft Visual Studio
Negotiating with steakholders
Network Connectivity
Networking
On-call Support
Oracle
Production Systems
Professional Services Delivery
Programming Languages
RESTful WebServices
Regression Testing
Root cause analysis
SQL
Service Level Management
Shell Scripting
Software Development Life Cycle
Software Requirements
Team Building
Technical Writing
Training material development
Troubleshooting Methodologies
Unix
VMware
VOD
Video
Web Servers
Wiki Development
XML Schema
Customer Liason
SQL Server
Customer Contact
Windows Server
RF
Suppliers
NOC
Customer Requirements
Ip/Rf Network Infrastructure
Information Access
Infrastructure
Windows
Technical Support Engineer
Sales
Perl
Net
Visual Studio
Oracle Database
Instruction
Procedural
Merchandising
Product Catalog
Business Apps
Adoption
Parallel Programming
Live Meeting
Replication
Flexlm
Databases
Search
Briefing
Design
Www
Demand
Inventory Management
Enterprise Systems
Mashups
Statistics
Version Control
Integration
Reuse
Keys
Fortran
Serena
System Requirements
Compiler Construction
PowerPoint
SharePoint
MS Excel
Interleaf
Tomcat
Consultant
Manuals
Troubleshooting
FrontPage
IP
Telecommunications
Engineers
ClearCase
Training Material
TCP/IP
Support
CVS
Developers
Technical Documentation
Microsoft Office
Computer Programming
Rumba
XML
Testing
Microsoft Excel
Technical Seminars
Training
Disk
Editing
Storage
Root Cause
FrameMaker
Intranet
Documentation
Quick Reference Guides
Ml
Remote Access
Articles
Writers
R&D
Remote Desktop
Hardware
GUI
Information Technology
Operations Centers
Codewright
Regular Expressions
Cable Television
Self Directed Work Teams
User Adoption
C
Content Management
Profiling Tools
DOS
Reference Manuals
Profiler
Intel
Business Development
Schedules
Communication
Test Systems
Quality Assurance
Customer Relationship Management
Firefox
End User Training
Cost Savings
Presentation
Sales Management
Operations
Usability
Putty
HTML
Macro
Instructor Led Training
Microsoft Access
Dimension
Government Agencies
Maintenance
WebEx
Marketing
Document Management
Critical Thinking
Time Management
Business Intelligence
Exercises
Technical Support
Silos
Rollout
Internet Information Server
Training Programs
WebTrends Analytics
Dashboard
Servers
Services
Project Support
Brokers
StarTeam
Internet Explorer
Support Systems
Product Lines
Code
Web Presence
Food
Application Developer
Resources
Web
HFC
Graphics
Testers
Usability Testing
Telecommunication
Interfaces
Government
Connectivity
IIS
Scrum
Visio
Software
Components
Silo
Bugzilla
Support Engineers
Java
Web Services
Analytical Skill
Result Oriented Approach
C++
Software Systems
Gnu
On Call Support
Commerce
Storage Devices
Liaison
Task Management
Common Sense
Optimization
Best Practices Development
Bridge
User Documentation
White Papers
DBMS

Rob Wolters Summary

Rob Wolters, based in Portland, OR, US, is currently a Senior Enterprise Support Engineer | Cheetah Digital products group at Zeta Global. Rob Wolters brings experience from previous roles at StrongLink, Elemental Technologies / Amazon Inc., Intel Corporation via/ KellyIT Resources and ARRIS. Rob Wolters holds a Bachelor of Science in Business Administration @ Oregon State University. With a robust skill set that includes Acceptance Testing, Agile Methodologies, Browsers, Bug Tracking, Business Process Improvement and more. Rob Wolters has 2 emails and 1 mobile phone numbers on RocketReach.