Manager, Customer Success Operations @ (January 2018 - January 2019)
Sr. Customer Success Manager @ (October 2015 - March 2017)
Customer Success Manager @ (April 2014 - October 2015)
Implementation Project Manager and Trainer @ (October 2011 - April 2014)
Customer Success Consultant, myBrainshark and myBrainshark Learning Provider Programs @ (February 2008 - October 2011)
Product Manager, Enterprise Solutions Product Suite @ Thomson Newsedge (Acquired by Acquire Media) (January 2007 - August 2007)
Senior Solutions Specialist, Custom Solutions Group @ Thomson Newsedge (Acquired by AcquireMedia, Inc.) (February 2004 - December 2006)
Manager Customer Support @ Individual Inc. (October 2000 - February 2004)
Business Development Executive @ Individual Inc. (August 1997 - September 2000)
Co-Founder and VP Sales @ Help Wanted On-Line (February 1989 - May 1991)
Rob Sutherland Education
University of New Hampshire
Rob Sutherland Skills
Management
Leadership
Business Development
Strategy
Marketing
New Business Development
Sales Process
Customer Satisfaction
Technical Training
Analytical Skills
Cross Functional Collaborations
Cross Functional Team Leadership
Customer Analysis
Cross Functional Coordination
New Home Sales
Lead Generation
Direct Sales
Training Delivery
Process Consulting
Account Management
Client Relationships Strengthening
Cross Functional Problem Solving
E Learning
Sales Management
Client Development
Audio Recording
Consulting
Customer Advocacy
Customer Support
Customer Retention
Client Education
Client Billing
Blended Learning
Sales Enablement Tools
Project Management
Sales Effectiveness
Sales Enablement
Microsoft PowerPoint
SaaS
Pre Sales
Teacher Training
Hands on Training
Employee Training
Customer Insight
Salesforce.com
Training
Customer Focused Service
Solution Selling
Customer Relationship Management Crm
Product Demonstration
Process Improvement
Consultative Selling
Enterprise Solution Sales
Learning Management Systems
Customer Relationship Management
Rob Sutherland Summary
Rob Sutherland, based in Boston, MA, US, is currently a Therapeutic Musician | Singer | Guitarist at Musicians On Call. Rob Sutherland brings experience from previous roles at Bigtincan and Brainshark. Rob Sutherland holds a University of New Hampshire. With a robust skill set that includes Management, Leadership, Business Development, Strategy, Marketing and more. Rob Sutherland has 1 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Rob Sutherland?
Find contact details for 700 million professionals.