Rob Sawyer Email & Phone Number
SVP, Head of Client Resilience @ FIS
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Rob Sawyer Location
- United States
Rob Sawyer Work
- SVP, Head of Client Resilience @ (November 2025 - Present)
- Strategic Advisor | Senior Consultant | Executive Leadership Coach @ Self-employed (February 2025 - November 2025)
- SVP, Global Customer Services @ (February 2024 - February 2025)
- VP | General Manager, Azure Global Customer Support, Microsoft Cloud + AI @ (August 2021 - February 2024)
- General Manager | Partner, Azure Global Customer Support, Microsoft Cloud + AI @ (March 2020 - August 2021)
- VP , Global Customer Success | Mission Critical Support | Critical Incident Response @ (May 2016 - March 2020)
- Executive Advisory Board Member - Customer Success, Customer Support @ (August 2012 - August 2018)
- VP, Global Services | Support | Cloud @ (August 2004 - May 2016)
- Director, Engineering @ (August 1999 - August 2004)
- Senior Manager, Sustaining Quality Engineering @ Nortel Networks (August 1994 - August 1999)
- Senior Network Engineer @ (August 1994 - August 1994)
- Consulting Engineer | Network Engineer @ (August 1992 - August 1994)
Rob Sawyer Education
- University of New Hampshire
B.S. (Mathematics | Computer Science)
- babson college - franklin w. olin graduate school of business
MBA (Entrepreneurship/Entrepreneurial Studies)
Rob Sawyer Skills
- Cloud Computing
- Telecommunications
- Networking
- Strategy
- Managed Services
- Professional Services
- Pre-sales
- Strategic Planning
- Product Management
- Entrepreneurship
- Operations Management
- Security
- Start-ups
- Network Security
- Data Center
- IP
- Ethernet
- Program Management
- Service Delivery
- Outsourcing
- TCP/IP
- Routing
- Technical Support
- SaaS
- Enterprise Software
- Leadership
- Management
- Strategic Partnerships
- Customer Service
- Global Customer Service
- World Class Customer Service
- Major Incident Management
- Customer Escalation Management
- KCS
- Escalations Management
- Technical Service Delivery
- Service Management
- Critical Account Management
- Channel
- Customer Support
- Committed to Customer Satisfaction
- Consulting
- Start Ups
- Pre Sales
Rob Sawyer Summary
- Rob Sawyer, based in United States, is currently a SVP, Head of Client Resilience at FIS. Rob Sawyer brings experience from previous roles at Self-employed, Palo Alto Networks and Microsoft. Rob Sawyer holds a B.S. in Mathematics | Computer Science @ University of New Hampshire. With a robust skill set that includes Cloud Computing, Telecommunications, Networking, Strategy, Managed Services and more. Rob Sawyer has 2 emails and 2 mobile phone numbers on RocketReach.
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