Rob Poach Email & Phone Number
Senior Vice President, Global Head of Customers @ Wowza Media Systems
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Rob Poach Location
- New York, NY, US
Rob Poach Work
- Senior Vice President, Global Head of Customers @ (March 2026 - Present)
- Vice President, Global Service Delivery @ (January 2021 - March 2026)
- Senior Director, Global Service Delivery @ (January 2018 - January 2021)
- Director, Global Support @ (January 2016 - January 2018)
- Senior Manager, Global Support @ (August 2015 - January 2016)
- Director Service Delivery @ (March 2013 - August 2015)
- Manager Quality Assurance @ (May 2012 - March 2013)
- Manager Support Services @ (March 2011 - May 2012)
- Technical Support Supervisor @ (March 2009 - March 2011)
- Technical Support Representative @ (August 2007 - March 2009)
- Lead Technician and Jr. Crestron Programmer @ (August 2004 - August 2007)
- Corporal - E4 @ (November 1999 - May 2006)
- Microwave Test Technician @ (September 2000 - August 2004)
Rob Poach Skills
- Customer Experience
- Solution Selling
- PowerPoint
- Cisco Technologies
- Call Center
- Audio Conferencing
- VoIP
- Software Installation
- Sales
- Troubleshooting
- Incident Management
- Telecommunications
- Crestron
- IP
- Team Management
- Team Leadership
- Process Improvement
- Problem Based Learning
- Quality Assurance
- Field Operations
- Tandberg
- Telepresence
- Program Management
- Managed Services
- Customer Service
- Telephony
- Streaming Media
- Technical Support
- Outstanding Customer Service
- Management
- Problem Solving
- Process Management
- Call Centers
- Unified Communications
- Integration
- Video Conferencing
- AV
- Cisco Systems Products
- Internet Protocol Ip
- Leadership
- Customer Relationship Management Crm
- Strategic Partnerships
- KPI implementation
- Service Operations
- Software As A Service Saas
- Vendor Management
- Customer Service Management
- Career Development
- Leadership Development
- Cross Functional Team Leadership
- Disaster Recovery
- Department Reorganization
- IT Service Management
- Service Level Agreements Sla
- Service Delivery
- Global Application Support
- Internet Protocol
- Service Level Agreements
- Software as a Service
- Customer Relationship Management
Rob Poach Summary
- Rob Poach, based in New York, NY, US, is currently a Senior Vice President, Global Head of Customers at Wowza. Rob Poach brings experience from previous roles at Wowza. With a robust skill set that includes Customer Experience, Solution Selling, PowerPoint, Cisco Technologies, Call Center and more. Rob Poach has 2 emails and 1 mobile phone numbers on RocketReach.
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