Rob Poach Email & Phone Number
Senior Vice President, Head of Customers @ Wowza Media Systems
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Rob Poach Location
- New York, NY, US
Rob Poach Work
- 2026 - now Senior Vice President, Head of Customers @
- 2021 - 2026 Vice President, Global Service Delivery @
- 2018 - 2021 Senior Director, Global Service Delivery @
- 2016 - 2018 Director, Global Support @
- 2015 - 2016 Senior Manager, Global Support @
- 2013 - 2015 Director Service Delivery @
- 2012 - 2013 Manager Quality Assurance @
- 2011 - 2012 Manager Support Services @
- 2009 - 2011 Technical Support Supervisor @
- 2007 - 2009 Technical Support Representative @
- 2004 - 2007 Lead Technician and Jr. Crestron Programmer @
- 1999 - 2006 Corporal - E4 @
- 2000 - 2004 Microwave Test Technician @
Rob Poach Skills
- Customer Experience
- Solution Selling
- PowerPoint
- Cisco Technologies
- Call Center
- Audio Conferencing
- VoIP
- Software Installation
- Sales
- Troubleshooting
- Incident Management
- Telecommunications
- Crestron
- IP
- Team Management
- Team Leadership
- Process Improvement
- Problem Based Learning
- Quality Assurance
- Field Operations
- Tandberg
- Telepresence
- Program Management
- Managed Services
- Customer Service
- Telephony
- Streaming Media
- Technical Support
- Outstanding Customer Service
- Management
- Problem Solving
- Process Management
- Call Centers
- Unified Communications
- Integration
- Video Conferencing
- AV
- Cisco Systems Products
- Internet Protocol Ip
- Leadership
- Customer Relationship Management Crm
- Strategic Partnerships
- KPI implementation
- Service Operations
- Software As A Service Saas
- Vendor Management
- Customer Service Management
- Career Development
- Leadership Development
- Cross Functional Team Leadership
- Disaster Recovery
- Department Reorganization
- IT Service Management
- Service Level Agreements Sla
- Service Delivery
- Global Application Support
- Internet Protocol
- Service Level Agreements
- Software as a Service
- Customer Relationship Management
Rob Poach Summary
- Rob Poach, based in New York, NY, US, is currently a Senior Vice President, Head of Customers at Wowza. Rob Poach brings experience from previous roles at Wowza and Wowza Media Systems. With a robust skill set that includes Customer Experience, Solution Selling, PowerPoint, Cisco Technologies, Call Center and more. Rob Poach has 2 emails and 1 mobile phone numbers on RocketReach.
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