Rob Lester Email & Phone Number
Vice President, Head of US Market WFM and Reporting @ Foundever
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Rob Lester Location
- Winchester, KY, US
Rob Lester Work
- 2025 - now Vice President, Head of US Market WFM and Reporting @
- 2024 - 2025 Senior Director, Strategic Clients Workforce Management and Operational Reporting @
- 2023 - 2024 Director, Financial Planning and Analysis @
- 2022 - 2023 Manager, Workforce Management @
- 2021 - 2022 Senior Manager, Financial Planning and Analysis @
- 2017 - 2021 Senior Manager, Regional Resource Planning @ Sykes Enterprises, Incorporated
- 2016 - 2017 Senior Business Analyst @
- 2014 - 2016 Senior Business Analyst @ Sykes
- 2011 - 2014 Workforce Manager @ Sykes
- 2009 - 2011 Workforce Analyst @ Sykes
Rob Lester Education
- Big Sandy CTC
(Business Administration)
2010 - 2011 - United States Marine Corps
(Non-Commissioned Officers Leadership Course)
1998 - 1998 - United States Marine Corps
(Small Computer Systems Specialist)
1996 - 1996
Rob Lester Skills
- Outsourcing
- Team Management
- Data Analysis
- Troubleshooting
- Operations Management
- Project Management
- Team Building
- Performance Management
- Process Improvement
- Team Leadership
- Forecasting
- Change Management
- Call Center
- Workforce Management
- Customer Satisfaction
- Avaya
- Customer Service
- BPO
- P&L Management
- Human Resources
- Data Analytics
- Billing
- Contact Centers
- Business Process Outsourcing Bpo
- Business Process Improvement
- Call Centers
- Business Process Outsourcing
Rob Lester Summary
- Rob Lester, based in Winchester, KY, US, is currently a Vice President, Head of US Market WFM and Reporting at Foundever. Rob Lester brings experience from previous roles at Foundever, Metrc and Sitel Group. Rob Lester holds a 2010 - 2011 Big Sandy CTC. With a robust skill set that includes Outsourcing, Team Management, Data Analysis, Troubleshooting, Operations Management and more. Rob Lester has 3 emails and 2 mobile phone numbers on RocketReach.
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