Rob Kraus Email & Phone Number
HRO Representative at ADP @ ADP
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Rob Kraus Location
- Newark, NY, US
Rob Kraus Work
- 2026 -now HRO Representative at ADP @
- 2021 -2026 Human Resources Generalist @
- 2017 -2023 Supervisor @
- 2011 -2017 Sr. Team Manager @
- 2004 -2017 Manager @
Rob Kraus Education
- Finger Lakes Community College
(Computer and Information Sciences and Support Services)
2002-2004
Rob Kraus Skills
- BPO
- Call Centers
- Workforce Management
- Sla
- Contact Centers
- Service Delivery
- COPC
- Transition Management
- Call Center Development
- Outsourcing
- Customer Experience
- Inbound Marketing
- Team Management
- IEX
- Customer Satisfaction
- Contact Center Operations
- Telemarketing
- Offshoring
- Contact Center Management
- Escalation
- Vendor Management
- Performance Management
- Team Leadership
- Training
- Operations Management
- Technical Support
- Program Management
- Management
- Business Process Improvement
- Customer Service
- Process Improvement
- CRM
- Avaya
- Soft Skills
- Leadership
- Coaching
- Troubleshooting
- Employee Engagement
- Business Process Outsourcing Bpo
- Business Process Outsourcing
Rob Kraus Summary
- Rob Kraus, based in Newark, NY, US, is currently a HRO Representative at ADP at ADP. Rob Kraus brings experience from previous roles at Charter Communications and Sutherland Global Services. Rob Kraus holds a 2002 - 2004 Finger Lakes Community College. With a robust skill set that includes BPO, Call Centers, Workforce Management, Sla, Contact Centers and more. Rob Kraus has 2 emails and 2 mobile phone numbers on RocketReach.
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