Rob Kraus Email & Phone Number
HRO Representative at ADP @ ADP
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Rob Kraus Location
- Newark, NY, US
Rob Kraus Work
- HRO Representative at ADP @ (January 2026 - Present)
- Human Resources Generalist @ (July 2021 - January 2026)
- Supervisor @ (December 2017 - August 2023)
- Sr. Team Manager @ (February 2011 - October 2017)
- Manager @ (December 2004 - August 2017)
Rob Kraus Education
- Finger Lakes Community College
COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
2002-2004
Rob Kraus Skills
- Analytical Skills
- Avaya
- BPO
- Business Process Improvement
- Business Process Outsourcing (BPO)
- COPC
- CRM
- Call Center Administration
- Call Center Development
- Call Centers
- Change Management
- Coaching
- Communication
- Contact Center Management
- Contact Center Operations
- Contact Centers
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Operations
- Employee Engagement
- Escalation
- IEX
- Inbound Marketing
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Offshoring
- Operations Management
- Outsourcing
- Performance Management
- Process Improvement
- Program Management
- Project Management
- Service Delivery
- Sla
- Soft Skills
- Team Building
- Team Leadership
- Team Management
- Technical Support
- Telemarketing
- Training
- Transition Management
- Troubleshooting
- Vendor Management
- Workforce Management
- Workforce Planning
- Business Process Outsourcing Bpo
- Business Process Outsourcing
Rob Kraus Summary
- Rob Kraus, based in Newark, NY, US, is currently a HRO Representative at ADP at ADP. Rob Kraus brings experience from previous roles at Charter Communications and Sutherland Global Services. Rob Kraus holds a 2002 - 2004 COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES @ Finger Lakes Community College. With a robust skill set that includes Analytical Skills, Avaya, BPO, Business Process Improvement, Business Process Outsourcing (BPO) and more. Rob Kraus has 1 emails and 3 mobile phone numbers on RocketReach.
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