Rob Edmondson Email & Phone Number
Chief Customer Officer @ Ironclad
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Rob Edmondson Location
- San Francisco, CA, US
Rob Edmondson Work
- Chief Customer Officer @ Ironclad (March 2025 - Present)
- Senior Vice President, Customer Success @ (November 2023 - March 2025)
- Vice President of Professional Services @ (October 2022 - November 2023)
- Head of Expert Services @ (November 2021 - October 2022)
- Regional Vice President, Technical Solutions @ (December 2020 - November 2021)
- Senior Director, Global CX Solution Architecture @ (July 2017 - December 2020)
- Solutions Consulting Manager - Oracle Service Cloud @ Oracle (formerly RightNow) (March 2011 - July 2017)
- Solution Engineering and Services Manager @ (March 2009 - March 2011)
- Solution Engineer @ (April 2007 - January 2009)
- Sales Engineer @ (July 2003 - April 2007)
- Professional Services Consultant and QA Manager @ (March 2000 - June 2003)
- Technical Support Engineering Manager @ (March 1998 - March 2000)
- Commissioned Officer @ (June 1992 - October 1997)
Rob Edmondson Education
- University of California, Berkeley, Haas School of Business
(Leadership, Education)
2019-2019 - Boston University
Master of Science (Computer Information Systems)
2003-2006 - Worcester Polytechnic Institute
(Computer Systems)
2000-2000 - United States Military Academy at West Point
Bachelor of Science (Mechanical Engineering)
1989-1992
Rob Edmondson Skills
- Enterprise Software
- VoIP
- Professional Services
- Cloud Computing
- CTI
- Integration
- Contact Centers
- SaaS
- Sales Engineering
- Management
- Oracle
- Solution Selling
- Visual Basic
- IVR
- Perl
- Testing
- Cisco Technologies
- SQL
- ACD
- Solution Architecture
- Avaya
- Pre-sales
- Software Development
- Telecommunications
- Quality Assurance
- Software Project Management
- PHP
- Genesys
- Data Analysis
- Salesforce.com
- RightNow
- CRM
- Customer Experience
- Avaya Technologies
- Software as a Service (SaaS)
- Customer Relationship Management (CRM)
- Voice over IP (VoIP)
- Leadership
- Team Leadership
- Microsoft Excel
- Google Suite
- Software Sales
Rob Edmondson Summary
- Rob Edmondson, based in San Francisco, CA, US, is currently a Chief Customer Officer at Ironclad. Rob Edmondson brings experience from previous roles at Ironclad, Cresta and Zendesk. Rob Edmondson holds a 2019 - 2019 University of California, Berkeley, Haas School of Business. With a robust skill set that includes Enterprise Software, VoIP, Professional Services, Cloud Computing, CTI and more. Rob Edmondson has 3 emails and 9 mobile phone numbers on RocketReach.
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