Rob Dean's Location
Austin, TX, US
Rob Dean's Work
- Director of Customer Success (SaaS and B2B) @ Qvinci Software
- Educational Administrator, Department Chair, Team Lead, Coach, STEM and Humanities Instructor @ Austin Independent School District
- Director of Customer Success and IT Service Desk Consultant (Top Secret Clearance) @ INDUS Corporation
- Director of Customer Success: robmdean @ eBay for Business
- Account Manager and Inside Sales (SaaS and B2B) @ Activant Solutions, Inc.
- Unisys: SaaS B2B Global Customer Success Account Manager and Technical Writer @ Unisys
- Global Customer Success Manager: IT Service Delivery and Account Management @ Unisys
- G.A.T.E. Curriculum Coordinator, Teacher @ Mendenhall Middle School
- Technology Representative, E.L.D.Teacher @ Eden Gardens Elementary School
- G.A.T.E. Teacher (4th, 5th, 6th grade) @ North Star Academy Gate School
Rob Dean's Education
- Virginia Polytechnic Institute and State University
BA (History & Communication)
1982 - 1986 - San Francisco State University
M.Ed. (Educational Leadership and Administration, General)
1994 - 1996 - ITIL & ITSM Certification and Training
Foundations Certification in IT- Service Management
2006 - 2006
- PMI PMP Management Training @ Consulting Solutions.net
140 Hours of Project Management Course (Project Management (PMI approved PMP Certification pending))
2010 - 2010 - Six Sigma Lean White, Yellow and Green Belt
Skillsoft (Six Sigma Lean White, Yellow and Green Belt)
2006 - 2006 - The College of Santa Fe
Education (Education)
1989 - 1991 - University of Kentucky
Business Administration and Management, General (G.P.A. 3.0)
1981 - 1982
Rob Dean's Skills
- Program Management
- Training
- Project Management
- CRM
- Account Management
- Team Leadership
- Integration
- ITIL
- Process Improvement
- Salesforce.com
Rob Dean's Summary
Rob Dean, based in Austin, TX, US, is currently a Director of Customer Success (SaaS and B2B) at Qvinci Software, bringing experience from previous roles at Austin Independent School District, INDUS Corporation, eBay for Business and Activant Solutions, Inc.. Rob Dean holds a 1982 - 1986 BA in History & Communication @ Virginia Polytechnic Institute and State University. With a robust skill set that includes Program Management, Training, Project Management, CRM, Account Management and more, Rob Dean contributes valuable insights to the industry. Rob Dean has 3 emails and 1 mobile phone number on RocketReach.
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