CallShaper is the originator of a cutting-edge cloud-based call center platform for efficiency- and compliance-minded directors of inbound and outbound call centers. Whether your call center is in-house or external, if you want to automate 100% of your Call Center process and keep your agents focused on customers, CallShaper has the answer!
CallShaper’s platform offers 99.999% reliability and has earned a 5-star rating on multiple sites. With CallShaper, call center directors who are managing multiple vendors from multiple locations have everything they need on one platform that allows for custom, do-it-yourself scripting and simple integration with third party systems.
CallShaper has no equal in providing real-time transparency. At the same time, CallShaper’s “set it and forget it” predictive dialer is a big productivity plus – doing the dialing for up to 20 lines per agent. Another CallShaper advantage is its built-in Quality Assurance Scorecard, offered at no additional cost.
CallShaper clients quickly find that they are better able to manage efficiencies at the sales rep level. Users can be up-and-running with as little as four hours of training, and there is no need for dedicated IT support.
Finally, CallShaper beats the competition on compliance, retaining easy-to-access compliance information at no charge for seven years – five years longer than the two years required by TCPA.
ChaseData Corp offers ‘contact center in a box’ solutions targeted to outbound/lead generating needs in at home or onsite environments. Our cutting edge solutions include Clean Caller ID, preview dialing, predictive dialers, and dozens of other problem solving innovations that lead to successful sales outcomes. For over 20 years, ChaseData Corp has been delivering these cloud-based solutions with a keen focus on client satisfaction across their prestigious customer base that spans contact centers both large and small.
The company was founded in 1996 by CEO and industry pioneer, Ahmed Macklai, Since its founding, ChaseData has led the way in delivering innovative solutions, including the world’s first web-based business-to-business and business-to-consumer platform to help companies improve the efficiency and effectiveness of their sales and marketing operations.
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