Rick Mann Email & Phone Number
Advanced Infrastructure Architect (ServiceNow) @ Kroger
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Rick Mann Location
- Cincinnati, OH, US
Rick Mann Work
- 2023 -now Advanced Infrastructure Architect (ServiceNow) @
- 2011 -2023 Lead ServiceNow Developer @
- 2009 -2011 Lead Systems Administrator @
- 2008 -2009 Systems Analyst @
- 2007 -2007 Senior Infrastructure Architect @
- 2003 -2007 Senior Systems Operations Analyst @
- 1999 -2003 Desktop Software Analyst @
- 1997 -1999 IT Support Specialist @
Rick Mann Education
- Northern Kentucky University
• Bachelor of Science (Information Systems)
1991-1997
Rick Mann Skills
- Information Technology
- ITIL Certified
- SDLC
- CMDB
- Content Management
- Infrastructure
- ITIL
- Windows
- Orchestration
- Microsoft SQL Server
- Troubleshooting
- Incident Management
- Configuration Management
- Relational Databases
- Workflow Applications
- Vendor Management
- System Administration
- Process Improvement
- Visio
- Powershell
- HTML
- Service Now.Com
- Technical Documentation
- Service Automation
- Enterprise Architecture
- XML
- IT Operations
- Asset Management
- Change Management
- JavaScript
- ServiceNow
- Enterprise Software
- Technical Support
- CSS
- Requirements Gathering
- PaaS
- SaaS
- Process Design
- Knowledge Management
- Workflow Management
- Unix
- ITIL v3 Foundations Certified
- Service Delivery
- System Deployment
- Problem Management
- Integration
- Jelly
- IT Service Management
- Databases
Rick Mann Summary
- Rick Mann, based in Cincinnati, OH, US, is currently a Advanced Infrastructure Architect (ServiceNow) at Kroger. Rick Mann brings experience from previous roles at 84.51˚, Great American Insurance, Fidelity Investments and Fifth Third Bank. Rick Mann holds a 1991 - 1997 • Bachelor of Science in Information Systems @ Northern Kentucky University. With a robust skill set that includes Information Technology, ITIL Certified, SDLC, CMDB, Content Management and more. Rick Mann has 4 emails and 1 mobile phone numbers on RocketReach.
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