Bachelor of Science (BS) (Business Administration)
1987-2002
Community College of the Air Force
Associate's Degree
1982-1988
Rick Levesque Skills
Call Center
Workforce Management
Telecommunications
Customer Experience
Customer Satisfaction
Customer Retention
Vendor Management
Operations Management
Process Improvement
Call Center Development
Team Building
Customer Service
eWFM
Cross-functional Team Leadership
Broadband
Training
Call Centers
VoIP
Telephony
Salesforce.com
Technical Support
Management
Managed Services
T1
Avaya
Team Leadership
DOCSIS
Performance Management
Wireless
Communications
Cross Functional Team Leadership
Rick Levesque Summary
Rick Levesque, based in Portland, ME, US, is currently a Customer Support Manger III, Companion Animal Group at IDEXX. Rick Levesque brings experience from previous roles at Infinite Communications, juvo Telecom, Cablevision and Comcast Cable. Rick Levesque holds a 1987 - 2002 Bachelor of Science (BS) in Business Administration @ University of Southern Maine - School of Business. With a robust skill set that includes Call Center, Workforce Management, Telecommunications, Customer Experience, Customer Satisfaction and more. Rick Levesque has 3 emails on RocketReach.
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