2018 -2023 VP, Care Operations and Customer Experience @ GoTo
2016 -2018 VP, Customer Success @
2015 -2016 Director, Customer Care Operations, Saas Division @
2010 -2014 Executive Director, Worldwide Service Operations @
2008 -2010 Vice President of Operations and COO @
2005 -2008 Director, Global Pricing and Proposal Management @
2003 -2005 Senior Product Manager, Retail Product Line @
2001 -2003 Senior Pricing Analyst @
2000 -2001 Project Manager, Professional Services Division @
Jola Moss Education
Darla Moore School of Business at the University of South Carolina
MBA (International Business)
1998-2000
Francis Marion University
BBA (Finance)
1995-1997
Krakow University of Economics
General Business Courses (General Business Courses)
1993-1995
Jola Moss Skills
Six Sigma Executive Belt
Raleigh Chamber of Commerce - Working Mothers Task Force - Board Member
Strategy
Product Management
Management
Business Development
Leadership
Vendor Management
P&L Management
E-commerce
Supply Chain Management
Entrepreneurship
Retail
Pricing
Call Centers
Customer Service
Social Media
Finance
Cross-functional Team Leadership
Networking
Product Marketing
SaaS
E Commerce
Cross Functional Team
Working Mothers Task Force
Board Member
Operations
Cross Functional Team Leadership
Raleigh Chamber of Commerce
Jola Moss Summary
Jola Moss, based in Wake Forest, NC, US, is currently a Chief Delivery Officer, IDEXX Veterinary Software, Implementations and Customer Experience at IDEXX. Jola Moss brings experience from previous roles at GoTo, MercuryGate International, Citrix and Lenovo. Jola Moss holds a 1998 - 2000 MBA in International Business @ Darla Moore School of Business at the University of South Carolina. With a robust skill set that includes Six Sigma Executive Belt, Raleigh Chamber of Commerce - Working Mothers Task Force - Board Member, Strategy, Product Management, Management and more. Jola Moss has 3 emails and 3 mobile phone numbers on RocketReach.
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