Rick Cote Email & Phone Number
Senior Project Manager; Product Owner and Scrum Master @ Genesys
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Rick Cote Location
- Boston, MA, US
Rick Cote Work
- 2014 - now Senior Project Manager; Product Owner and Scrum Master @
- 2004 - 2014 Senior Program Manager: Call Center Technology @
- 2002 - 2004 Systems and Network Manager @
- 1998 - 2002 Senior Web Developer @ Sofft Shoe Company | Comfort Corner Corp.
Rick Cote Education
- Southern New Hampshire University
Bachelor of Science (B.S.)
- CLC, Computer Learning Center
Certification
Rick Cote Skills
- Management Consulting
- Presentations
- Problem Solving
- Compensation Planning
- Business Rules
- Genesys Cloud
- Project Management
- Agile
- Leadership
- Call Centers
- Program Management
- Account Management
- Vendor Management
- SaaS
- CRM
- Process Improvement
- Enterprise Software
- Cloud Computing
- Integration
- Business Development
- Business Analysis
- Professional Services
- Change Management
- Operations Management
- IVR
- Team Building
- Strategic Planning
- Contact Centers
- Negotiation
- Microsoft Office
- Scrum
- Strategic Partnerships
- Inbound Marketing
- Customer Engagement
- Solution Selling
- Call Routing
- Voice over IP (VoIP)
- Salesforce.com
- Business Relationship Management
- Client-focused
- New Business Development
- Business Process Outsourcing (BPO)
- Marketing Strategy
- Team Leadership
- Agile & Waterfall Methodologies
- Email Marketing
- Mobile Marketing
- Demand Forecasting
- Risk Management
- Supply Chain Management
- Quality management
- Lean Six Sigma
- Predictive Dialers
- Management
- Telecommunications
- Sales
- Networking
- Agile and Waterfall Methodologies
- SQL
- Microsoft Excel
- Training
- Customer Service
- Customer Relationship Management Crm
- Certified Scrum Master
- Troubleshooting
- HTML
- Customer Relationship Management
Rick Cote Summary
- Rick Cote, based in Boston, MA, US, is currently a Senior Project Manager; Product Owner and Scrum Master at Genesys. Rick Cote brings experience from previous roles at Nelson Watson & Associates LLC and Sofft Shoe Company | Comfort Corner Corp.. Rick Cote holds a Bachelor of Science (B.S.) @ Southern New Hampshire University. With a robust skill set that includes Management Consulting, Presentations, Problem Solving, Compensation Planning, Business Rules and more. Rick Cote has 4 emails and 1 mobile phone numbers on RocketReach.
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