Rick Cote Email & Phone Number
Vice President of Customer Service and Support
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Rick Cote Location
- Delanson, NY, US
Rick Cote Work
- Sr. Operational Delivery Director @ (September 2019 - February 2020)
- Sr. Services Implementation Manager @ (November 2017 - April 2019)
- Sr. Program Manager @ Chobanian Group Consulting (October 2014 - December 2017)
- Sr Services Program Manager @ (June 2013 - October 2014)
- Service Delivery Transition Manager @ (June 2013 - December 2013)
- President and Sr. Consultant @ CONTEXT CONSULTING (July 2012 - October 2013)
- Sr. Service Delivery Manager @ ARC, US (October 2012 - February 2013)
- Global Program Manager @ (May 2011 - July 2012)
- PMO Manager @ (September 2009 - April 2011)
- Program Control Officer @ (February 2008 - February 2009)
- Sr. Manager - Service and Support Operations @ (July 2007 - February 2008)
- Sr. Mgr – Managed Service Operations @ (August 1999 - June 2007)
- Vice President of Customer Service and Support @ Jones Business Systems (JBS)
- Business Development Manager @
- Area Service Manager @
- Regional Services Manager @ Convex Computer
- SSgt @
Rick Cote Education
- Our Lady of the Lake University
(Business)
1983-1985 - Community College of the Air Force
Associates (Engineering)
1973-1974
Rick Cote Skills
- Vendor Management
- Business Process Improvement
- Outsourcing
- Program Management
- IT Service Management
- Cross-functional Team Leadership
- Project Management
- CRM
- Service Delivery
- Process Improvement
- ITIL
- Managed Services
- Team Building
- Strategy
- Management
- Enterprise Software
- PMO
- Partner Management
- Data Center
- PMP
- ITIL v3 Foundations Certified
- Field Service
- Driving Results
- Service Management
- Contract Negotiation
- Cloud Computing
- Change Management
- Disaster Recovery
- Account Management
- Customer Experience
- Trusted Advisor
- Integration
- Leadership
- Long-term Customer Relationships
- Building Relationships
- Entrepreneurship
- Start-ups
- Transition Management
- Operations Management
- Operational Excellence
- SaaS
- IT Management
- Governance
- Professional Services
- IT Strategy
- Business Development
- Information Technology
- Analysis
- IT Outsourcing
- Project Portfolio Management
- Long Term Customer Relationships
- New Business Development
- Sales
- Consulting
- Cross Functional Team Leadership
- Start Ups
Rick Cote Summary
- Rick Cote, based in Delanson, NY, US, is currently a Vice President of Customer Service and Support at Jones Business Systems (JBS). Rick Cote brings experience from previous roles at Capgemini, RMS Computer Corporation, Chobanian Group Consulting and NTT DATA Corporation. Rick Cote holds a 1983 - 1985 Our Lady of the Lake University. With a robust skill set that includes Vendor Management, Business Process Improvement, Outsourcing, Program Management, IT Service Management and more. Rick Cote has 1 emails and 1 mobile phone numbers on RocketReach.
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