Richard Schafer Email & Phone Number
Consulting Director @ PCG | PREDICTABLE BUSINESS AND DIGITAL TRANSFORMATION
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Richard Schafer Location
- Castle Rock, CO, US
Richard Schafer Work
- Consulting Director @ (August 2024 - Present)
- Senior Director of Functional Managed Services @ (September 2019 - August 2024)
- Director of Global Support, AdTech @ (November 2018 - September 2019)
- Director Global Customer Support @ (September 2008 - August 2018)
- Sr. Product Support Manager @ (March 2003 - September 2008)
- Product Support Manager @ (January 2001 - January 2003)
- Operations Manager @ Equess Computer Systems (July 1999 - February 2000)
- Director of Operations @ National Stroke Association (July 1997 - July 1999)
- Production Support Analyst @ (November 1995 - July 1997)
- Operations Manager @ MicroMash Inc. (August 1989 - November 1995)
Richard Schafer Education
- Metropolitan State University of Denver
Bachelor Of Science (Criminal Justice, Police Science)
Richard Schafer Skills
- Customer Experience
- Recruiting
- Escalations Management
- Customer Service Operations
- Continuous Improvement
- Microsoft Office
- Customer Support
- Project Management
- Vendor Management
- Multi-Location Recruitment
- Multi-location Management
- Supply Chain Management
- Customer Escalation Management
- Operations Management
- Troubleshooting
- Budgeting
- ERP Software
- Global Application Support
- Customer Service
- Customer Satisfaction
- Managed Services
- Management
- P&L Management
- Analytical Skills
- Business Process Improvement
- Software Industry
- Account Management
- Leadership
- Enterprise Software
- SaaS
- Business Intelligence
- ERP
- Cloud Computing
- Oracle Applications
- Integration
- Professional Services
- Business Analysis
- Requirements Analysis
- Oracle E-Business Suite
- Software Project Management
- Oracle
- Solution Selling
- CRM
- Customer Relationship Management (CRM)
- PLSQL
- SQL
- Microsoft Excel
- Support
- Software
- Oracle E Business Suite
- Strategy
- Customer Relationship Management Crm
- Customer Relationship Management
Richard Schafer Summary
- Richard Schafer, based in Castle Rock, CO, US, is currently a Consulting Director at PCG | PREDICTABLE BUSINESS AND DIGITAL TRANSFORMATION. Richard Schafer brings experience from previous roles at Denovo Ventures LLC, Imagine Communications, Oracle Corporation and Oracle. Richard Schafer holds a Bachelor Of Science in Criminal Justice, Police Science @ Metropolitan State University of Denver. With a robust skill set that includes Customer Experience, Recruiting, Escalations Management, Customer Service Operations, Continuous Improvement and more. Richard Schafer has 2 emails and 2 mobile phone numbers on RocketReach.
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