Richard Schafer Email & Phone Number
Consulting Director @ PCG | PREDICTABLE BUSINESS AND DIGITAL TRANSFORMATION
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Richard Schafer Location
- Castle Rock, CO, US
Richard Schafer Work
- 2024 -now Consulting Director @
- 2019 -2024 Senior Director of Functional Managed Services @
- 2018 -2019 Director of Global Support, AdTech @
- 2008 -2018 Director Global Customer Support @
- 2003 -2008 Sr. Product Support Manager @
- 2001 -2003 Product Support Manager @
- 1999 -2000 Operations Manager @ Equess Computer Systems
- 1997 -1999 Director of Operations @ National Stroke Association
- 1995 -1997 Production Support Analyst @
- 1989 -1995 Operations Manager @ MicroMash Inc.
Richard Schafer Education
- Metropolitan State University of Denver
Bachelor Of Science (Criminal Justice, Police Science)
Richard Schafer Skills
- Customer Experience
- Recruiting
- Escalations Management
- Customer Service Operations
- Continuous Improvement
- Microsoft Office
- Customer Support
- Project Management
- Vendor Management
- Multi-Location Recruitment
- Multi-location Management
- Supply Chain Management
- Customer Escalation Management
- Operations Management
- Troubleshooting
- Budgeting
- ERP Software
- Global Application Support
- Customer Service
- Customer Satisfaction
- Managed Services
- Management
- P&L Management
- Analytical Skills
- Business Process Improvement
- Software Industry
- Account Management
- Leadership
- Enterprise Software
- SaaS
- Business Intelligence
- ERP
- Cloud Computing
- Oracle Applications
- Integration
- Professional Services
- Business Analysis
- Requirements Analysis
- Oracle E-Business Suite
- Software Project Management
- Oracle
- Solution Selling
- CRM
- Customer Relationship Management (CRM)
- PLSQL
- SQL
- Microsoft Excel
- Support
- Software
- Oracle E Business Suite
- Strategy
- Customer Relationship Management Crm
- Customer Relationship Management
Richard Schafer Summary
- Richard Schafer, based in Castle Rock, CO, US, is currently a Consulting Director at PCG | PREDICTABLE BUSINESS AND DIGITAL TRANSFORMATION. Richard Schafer brings experience from previous roles at Denovo Ventures LLC, Imagine Communications, Oracle Corporation and Oracle. Richard Schafer holds a Bachelor Of Science in Criminal Justice, Police Science @ Metropolitan State University of Denver. With a robust skill set that includes Customer Experience, Recruiting, Escalations Management, Customer Service Operations, Continuous Improvement and more. Richard Schafer has 2 emails and 2 mobile phone numbers on RocketReach.
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