Workforce Management Service Team Manager @ Prudential's IIG call center
Richard Rundel's Education
DeVry Institute
BAS (Telecommunications Management)
2001 - 2003
Florida State College at Jacksonville
1990 - 1991
Northern Virginia Community College
1987 - 1988
DeVry Institute
Richard Rundel's Skills
Business Analysis
Program Management
Workforce Management
Process Improvement
Call Center
Management
Call Centers
Outsourcing
Team Leadership
Leadership
Richard Rundel's Summary
Richard Rundel, based in Nashville, TN, US, is currently a Director - Call Center Operations at Automated Health Systems, bringing experience from previous roles at Walgreens and PHH/Cendant Mortgage. Richard Rundel holds a 2001 - 2003 BAS in Telecommunications Management @ DeVry Institute. With a robust skill set that includes Business Analysis, Program Management, Workforce Management, Process Improvement, Call Center and more, Richard Rundel contributes valuable insights to the industry. Richard Rundel has 2 emails and 1 mobile phone number on RocketReach.