Richard O'Brien Email & Phone Number
Senior Manager, Customer Care - Workforce Management @ Bell Aliant
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Richard O'Brien Location
- New Brunswick, Canada
Richard O'Brien Work
- Senior Manager, Customer Care - Workforce Management @ (October 2012 - Present)
- Global Manager of Workforce Management Planning and Forecasting @ (September 2004 - October 2012)
- Forecasting and Scheduling Analysis @ (November 2002 - September 2004)
Richard O'Brien Education
- Mount Allison University 2000-2002
- Atlantic Baptist University
(Business Administration)
1996-2000
Richard O'Brien Skills
- AI Agents
- Analysis
- Artificial Intelligence (AI)
- Artificial Intelligence for Business
- Avaya
- Avaya Technologies
- BPO
- Business Process Outsourcing (BPO)
- CRM
- Call Center
- Call Centers
- Capacity Planning
- Consulting
- Contact Centers
- Customer Satisfaction
- Data Analysis
- Database Queries
- Forecasting
- Generative AI
- IEX
- Large Language Models (LLM)
- Leadership
- Management
- Microsoft Excel
- Offshoring
- Outsourcing
- Process Scheduler
- Prompt Engineering
- RDBMS
- Relational Databases
- Resource Management
- SQL
- Scheduling
- Software Design
- Team Building
- Team Leadership
- Team Management
- Telecommunications
- Time Management
- Vendor Management
- Workforce Management
- Workforce Planning
Richard O'Brien Summary
- Richard O'Brien, based in New Brunswick, Canada, is currently a Senior Manager, Customer Care - Workforce Management at Bell Aliant. Richard O'Brien brings experience from previous roles at Sitel and The Minacs Group. Richard O'Brien holds a 2000 - 2002 Mount Allison University. With a robust skill set that includes AI Agents, Analysis, Artificial Intelligence (AI), Artificial Intelligence for Business, Avaya and more. Richard O'Brien has 2 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Richard O'Brien?
Find contact details for 700 million professionals.
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co