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Richard John Location
London, England, GB
Richard John Work
Volunteer @ Focus Surrey (January 2026 - Present)
Senior Customer Success Manager @ (September 2022 - November 2025)
ENTERPRISE CUSTOMER SUCCESS MANAGER @ (August 2019 - September 2022)
Customer Success Manager @ (November 2017 - January 2019)
Customer Success Manager, EMEA Enterprise Team @ (September 2015 - March 2016)
Project Manager, Professional Services @ (May 2015 - September 2015)
Project Manager and Customer Success Manager @ (May 2013 - January 2015)
Project Manager @ Moxie Software, Inc. (May 2011 - April 2013)
Project Manager and SEO Manager @ (April 2009 - May 2011)
Web Producer and Project Manager @ (April 2007 - January 2009)
Various Roles @ (March 2001 - April 2007)
Website Manager @ worldpop (January 2000 - October 2000)
Online Editor @ CANOE (March 1996 - January 2000)
Richard John Education
Sheridan College 1995-1996
Western University
Bachelor Of Arts
1994-1995
Wilfrid Laurier University
Bachelor Of Arts
1991-1995
Richard John Skills
E Commerce
Social Media
Web Content Management
Online Marketing
Content Management
User Experience
Start Ups
Business Analysis
Web Development
Web Analytics
Digital Marketing
Google Adwords
SEO
Net Promoter Score
New Media
HTML
Online Advertising
Social Networking
Web Project Management
CMS
Editing
Journalism
Social Media Marketing
SEM
CSS
SaaS
Documentation
Project Management
Copywriting
Web 2.0
Strategic Planning
Strategy
Program Management
Sales
Management
Digital Media
Enterprise Software
Software as a Service
English
Renewals
Business Expansion
Microsoft Excel
Business to Business
Microsoft Word
Customer Retention
Account Management
Up Selling
Strategic Account Growth
Enterprise Accounts
Customer Interaction
Build Strong Relationships
Customer Base
Richard John Summary
Richard John, based in London, England, GB, is currently a Volunteer at Focus Surrey. Richard John brings experience from previous roles at Keysight Technologies, Janrain, Inc. and Satmetrix. Richard John holds a 1995 - 1996 Sheridan College. With a robust skill set that includes E Commerce, Social Media, Web Content Management, Online Marketing, Content Management and more. Richard John has 1 emails and 1 mobile phone numbers on RocketReach.
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