Richard Heller Location
Horsham, PA, US
Richard Heller Work
- 2016 - now Principal Consultant Tech Lead @ Genesys
- 2014 - 2015 Voice Engineer @ Digital Prospectors
- 2011 - 2014 Team Lead Applications Programming (promoted from AVP 2014) @ Merrill Lynch
- 2007 - 2011 Senior Voice Systems Programmer @ Telerx
- 2002 - 2005 Assistant Director IVR Systems @ ICT Group
- 1999 - 2002 Owner and System Integrator and Project Manager @ RUSH Consulting
- 1996 - 1999 Director MIS @ Datamark
Richard Heller Education
- Bucks County Community College
AAS (Computer Systems)
1993 - 1994 - State University of New York College of Environmental Science and Forestry
AAS (Forestry)
1985 - 1986
Richard Heller Skills
- IVR
- Vendor Management
- Speech Recognition
- Call Center
- Integration
- Telecommunications
- Microsoft SQL Server
- VXML
- ACD
- Unix
Richard Heller Summary
Richard Heller, based in Horsham, PA, US, is currently a Principal Consultant Tech Lead at Genesys. Richard Heller brings experience from previous roles at Digital Prospectors Corp - LoveYourJob.com, Bank of America Merrill Lynch, Telerx and ICT Group. Richard Heller holds a 1993 - 1994 AAS in Computer Systems @ Bucks County Community College. With a robust skill set that includes IVR, Vendor Management, Speech Recognition, Call Center, Integration and more. Richard Heller has 1 emails on RocketReach.
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Top Genesys Employees
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Tony Bates
Chairman and CEO at Genesys
California, United States35+ -
Barbara Holzapfel
Chief Marketing Officer at Genesys
Los Gatos, CA, US33 -
Brian Swartz
Chief Financial Officer at Genesys
Los Angeles, CA, US45+ -
Jonathan Chow
Chief Information Security Officer at Genesys
Los Angeles, CA, US45+ -
Jim Rene
Chief Legal Officer at Genesys
The Colony, TX, US35+ -
35+
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Dan Silver
Vice President Global Customer Success at Genesys
Bethesda, MD, US45+ -
Scott Cravotta
Chief Customer Officer at Genesys
Washington, DC, US22 -
33
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Megan Mills
VP of Global Procurement at Genesys
Indianapolis, IN, US34 -
34
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Will Thiel
Sr. Vice President, Product at Genesys
Boston, MA, US44 -
Lisa Kost
SVP Marketing at Genesys
San Mateo, CA, US25+ -
Arnaud Kraaijvanger
Chief of Staff and SVP, Marketing Operations at Genesys
California, United States35+ -
31
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25+
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Eva Majercsik
EVP and Chief People Officer at Genesys
Bellevue, WA, US44
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