Richard Goodenough Email & Phone Number
Chief Financial Officer @ Continuum Global Solutions
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Richard Goodenough Location
- Rochester, NY, US
Richard Goodenough Work
- 2025 -now Chief Financial Officer @
- 2019 -2025 Director, Finance @
- 2019 -2019 Director, Customer Care @
- 2016 -2019 Director, Customer Care @
- 2015 -2016 SBU Manager II @
- 2014 -2015 Manager of Operations @
- 2013 -2014 Workforce Manager @
- 2012 -2014 Technical Support Consultant I @ Ellucian
- 2011 -2012 Operations Manager @
- 2008 -2011 Workforce and Analytics Manager @
- 2005 -2008 Supervisor Technical Support @
Richard Goodenough Skills
- Operations Management
- Service Delivery Management
- Analytics
- Workforce Management
- Call Center
- Vendor Management
- Technical Support
- Outsourcing
- Process Improvement
- Team Management
- Performance Management
- Process Management
- Customer Service
- Call Centers
- Outsourcing Management
- Contact Centers
- Contact Center Operations
- eWFM
- Aspect ACD
- Contact Center Optimization
- Analysis
- BPO
- COPC
- Call Center Development
- Contact Center Management
- Forecasting
- IT Service Management
- Leadership
- Management
- Service Delivery
- Service Desk
- Program Management
- Transition Management
- Troubleshooting
- Team Leadership
- Customer Relationship Management Crm
- Team Building
- Data Analysis
- Customer Satisfaction
- Strategic Planning
- Microsoft Word
- Business Process Outsourcing Bpo
- Marketing
- Change Management
- Customer Relationship Management
- Business Process Outsourcing
Richard Goodenough Summary
- Richard Goodenough, based in Rochester, NY, US, is currently a Chief Financial Officer at Continuum Global Solutions. Richard Goodenough brings experience from previous roles at Continuum Global Solutions and Conduent. With a robust skill set that includes Operations Management, Service Delivery Management, Analytics, Workforce Management, Call Center and more. Richard Goodenough has 2 emails and 2 mobile phone numbers on RocketReach.
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Top Continuum Global Solutions Employees
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Chief Financial Officer
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David Mills
Managing Director of Finance and Global Billing
Kirkland, WA, US
Sarah John
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Phong Nguyen
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Monica Granath
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Tamara Moulton
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Jessica
Executive Assistant To Chief Executive Officer
United States
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