Richard Goodenough Email & Phone Number
Chief Financial Officer @ Continuum Global Solutions
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Richard Goodenough Location
- Rochester, NY, US
Richard Goodenough Work
- Chief Financial Officer @ (April 2025 - Present)
- Director, Finance @ (November 2019 - June 2025)
- Director, Customer Care @ (February 2019 - November 2019)
- Director, Customer Care @ (October 2016 - February 2019)
- SBU Manager II @ (August 2015 - October 2016)
- Manager of Operations @ (May 2014 - August 2015)
- Workforce Manager @ (May 2013 - May 2014)
- Technical Support Consultant I @ Ellucian (July 2012 - May 2014)
- Operations Manager @ (October 2011 - July 2012)
- Workforce and Analytics Manager @ (May 2008 - October 2011)
- Supervisor Technical Support @ (September 2005 - May 2008)
Richard Goodenough Skills
- Operations Management
- Service Delivery Management
- Analytics
- Workforce Management
- Call Center
- Vendor Management
- Technical Support
- Outsourcing
- Process Improvement
- Team Management
- Performance Management
- Process Management
- Customer Service
- Call Centers
- Outsourcing Management
- Contact Centers
- Contact Center Operations
- eWFM
- Aspect ACD
- Contact Center Optimization
- Analysis
- BPO
- COPC
- Call Center Development
- Contact Center Management
- Forecasting
- IT Service Management
- Leadership
- Management
- Service Delivery
- Service Desk
- Program Management
- Transition Management
- Troubleshooting
- Team Leadership
- Customer Relationship Management Crm
- Team Building
- Data Analysis
- Customer Satisfaction
- Strategic Planning
- Microsoft Word
- Business Process Outsourcing Bpo
- Marketing
- Change Management
- Customer Relationship Management
- Business Process Outsourcing
Richard Goodenough Summary
- Richard Goodenough, based in Rochester, NY, US, is currently a Chief Financial Officer at Continuum Global Solutions. Richard Goodenough brings experience from previous roles at Continuum Global Solutions and Conduent. With a robust skill set that includes Operations Management, Service Delivery Management, Analytics, Workforce Management, Call Center and more. Richard Goodenough has 2 emails and 2 mobile phone numbers on RocketReach.
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