Richard Goodenough Email & Phone Number
Chief Financial Officer @ Continuum Global Solutions
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Richard Goodenough Location
- Rochester, NY, US
Richard Goodenough Work
- 2025 -now Chief Financial Officer @
- 2019 -2025 Director, Finance @
- 2019 -2019 Director, Customer Care @
- 2016 -2019 Director, Customer Care @
- 2015 -2016 SBU Manager II @
- 2014 -2015 Manager of Operations @
- 2013 -2014 Workforce Manager @
- 2012 -2014 Technical Support Consultant I @ Ellucian
- 2011 -2012 Operations Manager @
- 2008 -2011 Workforce and Analytics Manager @
- 2005 -2008 Supervisor Technical Support @
Richard Goodenough Skills
- Operations Management
- Service Delivery Management
- Analytics
- Workforce Management
- Call Center
- Vendor Management
- Technical Support
- Outsourcing
- Process Improvement
- Team Management
- Performance Management
- Process Management
- Customer Service
- Call Centers
- Outsourcing Management
- Contact Centers
- Contact Center Operations
- eWFM
- Aspect ACD
- Contact Center Optimization
- Analysis
- BPO
- COPC
- Call Center Development
- Contact Center Management
- Forecasting
- IT Service Management
- Leadership
- Management
- Service Delivery
- Service Desk
- Program Management
- Transition Management
- Troubleshooting
- Team Leadership
- Customer Relationship Management Crm
- Team Building
- Data Analysis
- Customer Satisfaction
- Strategic Planning
- Microsoft Word
- Business Process Outsourcing Bpo
- Marketing
- Change Management
- Customer Relationship Management
- Business Process Outsourcing
Richard Goodenough Summary
- Richard Goodenough, based in Rochester, NY, US, is currently a Chief Financial Officer at Continuum Global Solutions. Richard Goodenough brings experience from previous roles at Continuum Global Solutions and Conduent. With a robust skill set that includes Operations Management, Service Delivery Management, Analytics, Workforce Management, Call Center and more. Richard Goodenough has 2 emails and 2 mobile phone numbers on RocketReach.
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Top Continuum Global Solutions Employees
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Sarah John
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Dennis de Smidt
Senior Vice President
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Daniela Elias
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Millbury, MA, US
Jonathan Telford
Director, Global Marketing and Communications
Riverton, UT, US
Phong Nguyen
Senior Manager Talent Acquisition
Webster, NY, US
Monica Granath
Managing Director, Global Payroll and Timekeeping
San Antonio, TX, US
Steven Saliani
Director, Executive Management
Oakland, NJ, US
Guillermo Lazaro
Global Director Workforce Management
San Francisco, CA, US
Judith Huizinga
Human Resources Director Europe
Amsterdam, NH, NL
Jeffrey Freese
Director Of Accounting
Garland, TX, US
Cliff Prewitt
VP of Finance
Harrodsburg, KY, US
Lisa Hanlon
Sr. VP of People and Strategic Initiatives
Rochester, NY, US
Jooran Buris
Director of Procurement
Chicago, IL, US
Tamara Moulton
Director of Strategic Leadership
Montego Bay, JM
Jessica
Executive Assistant To Chief Executive Officer
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