Richard Castillo Email & Phone Number
Director Customer Care Services - Austin 3-1-1 @ CITY OF AUSTIN - AUSTIN ENERGY
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Richard Castillo Location
- Austin, TX, US
Richard Castillo Work
- 2025 -now Director Customer Care Services - Austin 3-1-1 @
- 2013 -2025 Customer Service Manager (Sr. Manager level) @
- 2013 -2013 Area Manager and SW Region Project Manager and RAP and CTD Operations Manager @ Carlson Wagonlit Travel
- 2002 -2013 Operations Branch Manager @ Carlson Wagonlit Travel
- 1999 -2002 Operations Manager - Travel @
- 1995 -1999 International and Leisure Travel Consultant and Specialty Desk Trainer @
Richard Castillo Education
- St. Edward's University
Bachelor of Business Administration (B.B.A.) (Business Administration and Management, General)
2013-2016 - Austin Community College
Associate of Science (A.S.) (Business Administration, Management and Operations)
2005-2015 - Tarrant County College
(Business Administration and Management, General)
2000-2004 - Moody High School 1992-1994
Richard Castillo Skills
- Leadership
- Tourism
- Six Sigma
- Team Building
- Travel Management
- Customer Relations
- Contract Management
- Call Center
- Account Management
- Sales
- Forecasting
- Customer Satisfaction
- Business Development
- Business Analysis
- Negotiation
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Iso 9000
- Strategic Planning
- Travel Technology
- Contract Negotiations
- Sales Management
- Hotels
- Sabre
- Microsoft Office
- Budgeting
- Operations Management
- Program Management
- New Business Development
- Hospitality
- Event Management
- Training
- Change Management
- Customer Service
- Contract Negotiation
- Business Process Improvement
- Budgets
- Management
- Online Travel
- Galileo
- Project Management
- Coaching
- Outsourcing
- Problem Solving
- Airlines
- Call Centers
- Business Travel
- CRM
- Pricing
- Performance Management
Richard Castillo Summary
- Richard Castillo, based in Austin, TX, US, is currently a Director Customer Care Services - Austin 3-1-1 at CITY OF AUSTIN - AUSTIN ENERGY. Richard Castillo brings experience from previous roles at Austin Energy, Carlson Wagonlit Travel and McAfee. Richard Castillo holds a 2013 - 2016 Bachelor of Business Administration (B.B.A.) in Business Administration and Management, General @ St. Edward's University. With a robust skill set that includes Leadership, Tourism, Six Sigma, Team Building, Travel Management and more. Richard Castillo has 2 emails and 1 mobile phone numbers on RocketReach.
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