Director GTM Skills, Training and Enablement @ Pegasystems
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Richard Beard Location
Alvechurch, GB
Richard Beard Work
2022 -
now Director GTM Skills, Training and Enablement @
2021 -
2022 Senior People Effectiveness Manager @
2019 -
2021 Operations Director of Insight @
2011 -
2021 Operations Director @ Bright UK Ltd
2007 -
2011 Customer Experience Manager @
2000 -
2006 Operational Excellence Lead @
Richard Beard Education
Cadbury College 1995
-
1997
Woodrush High School 1990
-
1995
Richard Beard Skills
Six Sigma
Green Belt
Contact Centre
Customer Satisfaction
Customer Experience
Call Center
People Management
Contact Centers
Customer Retention
Management
Team Management
Vendor Management
Call Centers
Account Management
Leadership
Team Leadership
CRM
Performance Management
Change Management
Business Development
Strategy
Outsourcing
Sales
Microsoft Office
Microsoft Word
Richard Beard Summary
Richard Beard, based in Alvechurch, GB, is currently a Director GTM Skills, Training and Enablement at Pegasystems. Richard Beard brings experience from previous roles at Pegasystems, Sabio, Bright UK Ltd and Shop Direct Group. Richard Beard holds a 1995 - 1997 Cadbury College. With a robust skill set that includes Six Sigma, Green Belt, Contact Centre, Customer Satisfaction, Customer Experience and more. Richard Beard has 3 emails and 1 mobile phone numbers on RocketReach.
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