Richa Manchanda Email & Phone Number
Genesys Engineer @ Navy Federal Credit Union
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Richa Manchanda Location
- San Francisco, CA, US
Richa Manchanda Work
- 2023 -now Genesys Engineer @
- 2019 -2023 Principal Genesys Engineer @
- 2018 -2019 Genesys Engineer @
- 2016 -2018 Genesys Engineer @
- 2016 -2016 Genesys Engineer @
- 2015 -2016 CTI Engineer @
- 2014 -2015 Genesys Consultant @
- 2012 -2013 Genesys Engineer @
- 2010 -2012 Genesys Consultant @
Richa Manchanda Education
- San José State University
Master of Science (M.S.) (Computer Engineering)
2014-2015 - Maharshi Dayanand University
Bachelor of Engineering (B.E.) (Computer Science Engineering)
2005-2009
Richa Manchanda Skills
- Genesys
- Genesys Framework
- GVP
- Routing
- Call Routing
- SIP
- CTI
- Workforce Management
- IVR
- VoIP
- Telecommunications
- Contact Centers
- Troubleshooting
- Networking
- Databases
- High Performer
- Personal Development
- Amazon Web Services (AWS)
- Cloud Computing
- Call Centers
- Session Initiation Protocol (SIP)
- Solution Architecture
- System Deployment
- Integration
- Pre-sales
- Inbound Marketing
- Telephony
- Vendor Management
- Voice over IP (VoIP)
- LinkedIn Learning
- Outbound
- Media Gateways
Richa Manchanda Summary
- Richa Manchanda, based in San Francisco, CA, US, is currently a Genesys Engineer at Navy Federal Credit Union. Richa Manchanda brings experience from previous roles at Verizon, PayPal and State of Wisconsin. Richa Manchanda holds a 2014 - 2015 Master of Science (M.S.) in Computer Engineering @ San José State University. With a robust skill set that includes Genesys, Genesys Framework, GVP, Routing, Call Routing and more. Richa Manchanda has 3 emails and 1 mobile phone numbers on RocketReach.
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