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Richa Agarwal Location
Delhi, India
Richa Agarwal Work
Manager, Client Service and Sales and Marketing - India and South Asia @ (August 2021 - Present)
District Manager - Channel Operations @ (May 2014 - July 2021)
Team Leader Operations and Mis and WFM @ (August 2008 - April 2014)
Process Trainer @ (October 2006 - August 2008)
Sme @ (January 2004 - January 2007)
Richa Agarwal Education
Delhi University
Commerce Graduate (Accounts, Business Studies, Economics)
2002-2005
Richa Agarwal Skills
CRM
Client Relations
Client Services
Client Servicing
Customer Service (Emails / Inbound & Outbound Calls / eChat)
Employee Training
MIS
MIS Reporting
Management
Operations Management
Prince 2 Certified
Process migration
Team Management
Training & Development
Vendor Relationship Management
Echat
Customer Service Emails
Inbound And Outbound Calls
Training and Development
Customer Service
Richa Agarwal Summary
Richa Agarwal, based in Delhi, India, is currently a Manager, Client Service and Sales and Marketing - India and South Asia at Prometric. Richa Agarwal brings experience from previous roles at Prometric, WNS Global Services and Fis - Fidelity Information Services. Richa Agarwal holds a 2002 - 2005 Commerce Graduate in Accounts, Business Studies, Economics @ Delhi University. With a robust skill set that includes CRM, Client Relations, Client Services, Client Servicing, Customer Service (Emails / Inbound & Outbound Calls / eChat) and more. Richa Agarwal has 1 emails and 1 mobile phone numbers on RocketReach.
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