Rich Tuck Email
Human Healthcare Account Manager @ Celtic SMR Ltd
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Rich Tuck Location
- Saundersfoot, GB
Rich Tuck Work
- Human Healthcare Account Manager @ (May 2023 - Present)
- Head of Operations @ (July 2014 - October 2018)
- Assistant Operations Manager @ (June 2012 - March 2014)
- Assistant Call Center Manager @ (October 2009 - June 2012)
Rich Tuck Education
- University of South Wales
Bachelor of Applied Science (B.A.Sc.) (Human Anatomy and Physiology)
1999-2001 - ACT Training
Rich Tuck Skills
- Workforce Management
- Contact Centers
- Call Center
- Outsourcing
- BPO
- Service Delivery
- Team Management
- Operations Management
- Vendor Management
- Customer Satisfaction
- Process Excellence
- Inbound Marketing
- Transition Management
- Performance Management
- Customer Experience
- Team Leadership
- Attrition
- Contact Center Management
- Soft Skills
- Contact Center Operations
- Operational Excellence
- Outsourcing Management
- Call Centers
- Genesys
- Management
- Leadership
- Customer Service
- Change Management
- CRM
- Coaching
- Training
- Account Management
- Telecommunications
- Customer Retention
- Project Management
- Process Improvement
- Recruiting
- Sales
- Employee Engagement
- Business Process Improvement
- Stakeholder Management
- Human Resources
Rich Tuck Summary
- Rich Tuck, based in Saundersfoot, GB, is currently a Human Healthcare Account Manager at Celtic SMR Ltd. Rich Tuck brings experience from previous roles at b2s – Business Support Services, Firstsource and Conduit Global. Rich Tuck holds a 1999 - 2001 Bachelor of Applied Science (B.A.Sc.) in Human Anatomy and Physiology @ University of South Wales. With a robust skill set that includes Workforce Management, Contact Centers, Call Center, Outsourcing, BPO and more. Rich Tuck has 1 emails on RocketReach.
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