Rich Sutton Location
- Solihull, GB
Rich Sutton Work
- 2024 -now Service Desk Manager @
- 2018 -2024 Service Desk Performance Manager @
- 2023 -2023 Technical Service Improvement Manager (Secondment) @
- 2023 -2023 Knowledge Manager (Secondment) @
- 2023 -2023 Change Manager (Secondment) @
- 2022 -2023 Incident Manager (Secondment) @
- 2017 -2018 Senior Service Desk Analyst @
- 2017 -2017 Service Desk Analyst @
- 2014 -2017 Technical Specialist @
- 2012 -2014 Customer Service Specialist @
- 2011 -2012 Sales Assistant @
- 2010 -2011 Chef @
- 2008 -2010 Catering Assistant @
- 2007 -2008 Deep Cleaner @ Newco Catering Equipment Limited
Rich Sutton Education
- Serco
NVQ (Team Leading)
2017-2018 - Solihull College
Level 2 (Maths)
2011-2011 - Solihull College
Level 2 (English)
2010-2010 - Solihull College
Entry Level (Construction Engineering)
2007-2008 - Solihull College
Certificate (Customer Service, Time Management, Admin Experience, Basic First Aid)
2007-2008 - Cockshut Hill Technology College
High School Education (EDUCATION)
2002-2007 - South & City College Birmingham
Level 1 (Mechanics and Repairs, General)
2005-2007
Rich Sutton Skills
- Customer Service
- Catering
- Time Management
- Customer Experience
- Retail
- Teamwork
- Team Leadership
- Customer Satisfaction
- Merchandising
- Sales
- Team Management
- POS
- Employee Training
- OS X
- Profit
- Marketing
- People Skills
- Mac
- iWork
- Volunteering
- Microsoft Office
- IT Training
- Training Delivery
- Management
- Retail Sales
Rich Sutton Summary
- Rich Sutton, based in Solihull, GB, is currently a Service Desk Manager at Serco. Rich Sutton brings experience from previous roles at Serco and VIVO Defence Services. Rich Sutton holds a 2017 - 2018 NVQ in Team Leading @ Serco. With a robust skill set that includes Customer Service, Catering, Time Management, Customer Experience, Retail and more. Rich Sutton has 1 emails on RocketReach.
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