Rich Elder Email & Phone Number
Information Technology Support Coordinator
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Rich Elder Location
- Phoenix, AZ, US
Rich Elder Work
- Information Technology Support Coordinator @ Desert Diamond Casinos & Entertainment (December 2024 - Present)
- Program Manager @ (August 2024 - November 2024)
- Senior Project Manager @ (January 2023 - May 2024)
- Senior Manager, US Implementation and Engineering @ (August 2021 - December 2022)
- Senior Global Project Manager @ (November 2006 - December 2022)
- Senior Manager, Global Service Management @ (April 2019 - July 2021)
- Supv-Network Engineering and Operations @ (February 2017 - March 2019)
- Service Delivery Manager (Network Activations) @ (September 2013 - February 2017)
- Service Delivery Manager (Onboarding and Post-Sales Delivery) @ (November 2006 - September 2013)
- Sales Operations – Business Analyst (contract support for Tektronix) @ (March 2006 - September 2006)
- RFP Project Manager - Technical Writing (contract support to MCI and Verizon Business) @ eKohs (June 2005 - October 2005)
- Senior Support Manager @ Nortel Networks (October 2000 - November 2002)
- Senior Telecommunications Manager @ (March 1998 - October 2000)
- Director of Operations @ (June 1995 - March 1998)
- Various Management and Engineering Assignments @ MCI Telecommunications (September 1988 - June 1995)
- Company Grade Officer (Top Secret Clearance) @ (June 1984 - September 1988)
Rich Elder Education
- West Texas A&M University
Master of Business Administration
2020-2023 - Northern Arizona University
Bachelor's degree (BSBA - CIS Emphasis)
1984 - Glendale Community College
Business Emphasis – 62 credit hours transferred to NAU
- Collin College
Project Management Series
Rich Elder Skills
- Application Programming Interfaces (API)
- Artificial Intelligence (AI)
- Automation
- Broadband
- Budget Oversight
- Business Development
- Business Requirements
- Business Strategy
- Business-to-Business (B2B)
- Career Management
- Carrier Ethernet
- Collaborative Problem Solving
- Communication
- Communication and Negotiation
- Conflict Resolution
- Consensus Building
- Customer Experience
- Customer Research
- Customer Satisfaction
- Data Center
- Databases
- Digital Strategy
- Ethernet
- Generative AI Tools
- Government Contracting
- IP
- ITIL Service Operations
- Internet Protocol (IP)
- Interview Preparation
- Journey Mapping
- Leadership
- MPLS
- Managed Services
- Management
- Market Research
- Metro Ethernet
- Mitigation Strategies
- Multiprotocol Label Switching (MPLS)
- Negotiation
- Networking
- Onboarding
- Operations Management
- Performance Metrics
- Process Improvement
- Process Optimization (Manufacturing)
- Program Management
- Project Management
- Project Management Software
- Prompt Engineering
- Proposal Support
- Provisioning
- Sales
- Service Delivery
- Stakeholder Engagement
- Strategic Forecasting
- Technical Support
- Telecommunications
- Telephony
- Unified Communications
- Vendor Management
- Veterans
- VoIP
- Voice over IP (VoIP)
- WAN
- Wide Area Network (WAN)
- Wireless
- Wireless Technologies
- Contractual
- International Business
- Customer Contact
- Planning
- Budget Preparation
- Multiprotocol Label Switching Mpls
- Oracle Database
- Sales Operations
- Office Application
- Embedded Systems
- Construction
- Frame Relay
- Network Provisioning
- Customer Support
- Recreation
- Network Management
- Demand
- Outsourcing
- Technical Operations
- Funding
- Windows Media Server
- Metrics
- Credit Bureau
- Keys
- Football
- PowerPoint
- Soccer
- MS Excel
- Reliability
- Video Editing
- Data Network
- Engineering
- Circuits
- Budgeting
- Testing
- Readiness
- Economic Development
- Customer Service
- MS Project
- Directors
- Contract Negotiation
- Wide Area Network Wan
- Intranet
- VPN
- Reporting
- Capital
- Multiple Disciplines
- Transition Management
- Resolutions
- Reform
- Private Line
- User Training
- Sports
- RFP
- Parks
- Network Infrastructure
- Accountability
- Client Services
- Resource Management
- Customer Relationship Management
- Community Development
- Cost Savings
- Presentation
- Operations
- Marketing
- Network Engineering
- Credit
- Individual Work
- Cost Control
- Carrier Services
- Presentations
- Epiphany
- Virtual Teams
- Marketing Materials
- Traffic Analysis
- Resources
- Tax
- Sales Channel
- Reviews
- Spreadsheets
- Government
- Telecommunication
- Product Introduction
- Software
- Technical Writing
- Video
- Award Winner
- Voice Over Ip Voip
- Creative Partnerships
- Administration
- Federal Government
- Internet Protocol Ip
- Commerce
- Technician
- Software Development
- DBMS
Rich Elder Summary
- Rich Elder, based in Phoenix, AZ, US, is currently a Information Technology Support Coordinator at Desert Diamond Casinos & Entertainment. Rich Elder brings experience from previous roles at Arizona Department of Education, Arizona State University and Verizon. Rich Elder holds a 2020 - 2023 Master of Business Administration @ West Texas A&M University. With a robust skill set that includes Application Programming Interfaces (API), Artificial Intelligence (AI), Automation, Broadband, Budget Oversight and more. Rich Elder has 2 emails and 4 mobile phone numbers on RocketReach.
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