Rich Elder Email & Phone Number
Information Technology Support Coordinator @ Desert Diamond Casinos & Entertainment
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Rich Elder Location
- Phoenix, AZ, US
Rich Elder Work
- 2024 -now Information Technology Support Coordinator @
- 2024 -2024 Program Manager @
- 2023 -2024 Senior Project Manager @
- 2021 -2022 Senior Manager, US Implementation and Engineering @
- 2019 -2021 Senior Manager, Global Service Management @
- 2017 -2019 Supv-Network Engineering and Operations @
- 2013 -2017 Service Delivery Manager (Network Activations) @
- 2006 -2013 Service Delivery Manager (Onboarding and Post-Sales Delivery) @
- 2006 -2006 Sales Operations – Business Analyst (contract support for Tektronix) @
- 2005 -2005 RFP Project Manager - Technical Writing (contract support to MCI and Verizon Business) @
- 2000 -2002 Senior Support Manager @ Nortel Networks
- 1998 -2000 Senior Telecommunications Manager @
- 1995 -1998 Director of Operations @
- 1988 -1995 Various Management and Engineering Assignments @ MCI Telecommunications
- 1984 -1988 Company Grade Officer (Top Secret Clearance) @
Rich Elder Education
- West Texas A&M University College of Business
Master of Business Administration - MBA (in progress)
2020-2023 - Northern Arizona University
Bachelor's degree (BSBA - CIS Emphasis)
- Collin College
(Project Management Series)
2016
Rich Elder Skills
- Service Delivery
- Project Management
- Carrier Ethernet
- Customer Satisfaction
- Telecommunications
- Operations Management
- Proposal Support
- Process Improvement
- Performance Metrics
- Consensus Building
- Collaborative Problem Solving
- Onboarding
- Provisioning
- Networking
- VoIP
- Vendor Management
- Managed Services
- WAN
- MPLS
- Data Center
- Ethernet
- Wireless
- Unified Communications
- IP
- Telephony
- Veterans
- Management
- Leadership
- Broadband
- Internet Protocol (IP)
- Multiprotocol Label Switching (MPLS)
- Wireless Technologies
- Voice over IP (VoIP)
- Wide Area Network (WAN)
- Contractual
- International Business
- Customer Contact
- Planning
- Budget Preparation
- Sales
- Multiprotocol Label Switching Mpls
- Oracle Database
- Sales Operations
- Office Application
- Embedded Systems
- Construction
- Frame Relay
- Network Provisioning
- Customer Support
- Recreation
- Network Management
- Demand
- Outsourcing
- Technical Operations
- Funding
- Windows Media Server
- Metrics
- Credit Bureau
- Keys
- Metro Ethernet
- Football
- PowerPoint
- Soccer
- MS Excel
- Reliability
- Video Editing
- Data Network
- Engineering
- Circuits
- Budgeting
- Testing
- Readiness
- Economic Development
- Customer Service
- MS Project
- Directors
- Contract Negotiation
- Wide Area Network Wan
- Intranet
- VPN
- Reporting
- Capital
- Multiple Disciplines
- Transition Management
- Resolutions
- Reform
- Private Line
- User Training
- Sports
- RFP
- Parks
- Network Infrastructure
- Accountability
- Business Development
- Communication
- Client Services
- Resource Management
- Negotiation
- Customer Relationship Management
- Community Development
- Cost Savings
- Presentation
- Operations
- Marketing
- Network Engineering
- Credit
- Individual Work
- Technical Support
- Cost Control
- Carrier Services
- Presentations
- Customer Experience
- Epiphany
- Virtual Teams
- Marketing Materials
- Traffic Analysis
- Resources
- Tax
- Sales Channel
- Reviews
- Spreadsheets
- Government
- Telecommunication
- Product Introduction
- Software
- Technical Writing
- Video
- Award Winner
- Voice Over Ip Voip
- Creative Partnerships
- Administration
- Federal Government
- Internet Protocol Ip
- Commerce
- Technician
- Software Development
- DBMS
Rich Elder Summary
- Rich Elder, based in Phoenix, AZ, US, is currently a Information Technology Support Coordinator at Desert Diamond Casinos & Entertainment. Rich Elder brings experience from previous roles at Arizona Department of Education, Arizona State University and Verizon. Rich Elder holds a 2020 - 2023 Master of Business Administration - MBA (in progress) @ West Texas A&M University College of Business. With a robust skill set that includes Service Delivery, Project Management, Carrier Ethernet, Customer Satisfaction, Telecommunications and more. Rich Elder has 2 emails and 2 mobile phone numbers on RocketReach.
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