Ricardo Dudley Email

Instructional Facilitator @ RLabs *Reconstructed Living Lab

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Ricardo Dudley's Location

Cape Town, WC, ZA

Ricardo Dudley's Work

Instructional Facilitator @ RLabs *Reconstructed Living Lab
IT Technician @ 99cents Communication
Customer Service Representative @ Merchants

Customer Service Representative @ iiNet
Technical Support Agent @ Hewlett Packard Enterprise
Customer Service representative @ Hewlett Packard Enterprise

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Ricardo Dudley's Education

Mikrotik
Certificate (Computer Systems Networking and Telecommunications)
2018 - 2018
DigiCape
Apple Certification (Information Technology)
2016 - 2018
Rlabs
Course (Web Publishing)
2013 - 2013

Cape Career Training College
IT Diploma (Information Technology)
2006 - 2007
Bridgetown High School
Senior Certificate (Matric)
2000 - 2005
Bridgetown High
Digicape
Apple Support Certification (Information Technology)

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Ricardo Dudley's Skills

Customer Service
Call Centers
Customer Experience

Troubleshooting
Service Delivery
Team Leadership
Microsoft Office
BPO
Microsoft Excel
Windows

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Ricardo Dudley's Summary

Ricardo Dudley, based in Cape Town, WC, ZA, is currently a Instructional Facilitator at RLabs *Reconstructed Living Lab, bringing experience from previous roles at 99cents Communication, Merchants, iiNet and Hewlett-Packard. Ricardo Dudley holds a 2018 - 2018 Certificate in Computer Systems Networking and Telecommunications @ Mikrotik. With a robust skill set that includes Customer Service, Call Centers, Customer Experience, Troubleshooting, Service Delivery and more, Ricardo Dudley contributes valuable insights to the industry.