Revive Management Information

Take one customer-contact problem. Put a working solution live in weeks. Synteris designs, builds and runs customer-contact solutions for regulated UK organisations. We take one defined problem, such as high call volumes, service requests, complaints, outbound messaging, customers in financial difficulty or the cases that sit behind a customer’s request, design a solution, build it from proven platform components with AI agents and automation, and put it live in 4-8 weeks from sign-off. Then we host, monitor and improve it. Without waiting on a major internal IT project. We have worked with UK energy suppliers, water companies, banks and lenders since 2012, as Revive Management until 2026. Our platform sends 70 million+ customer messages a year, and across all clients has collected £1.5bn+ in overdue revenue and supported 200,000+ customers. Our AI agents answer calls, chats and messages and complete routine requests. You set the scope. Anything else goes to your team with the context captured, and every step is recorded as regulatory evidence for FCA Consumer Duty, Ofgem, Ofwat and Ofcom rules. We work alongside your billing, CRM and contact-centre platforms through file exchange or API; no replacement programme. ISO 27001:2022 certified. PCI DSS compliant payments. Hosted in AWS London. GDPR compliant. Discovery is free: a half-day session on one problem, ending with the solution design, the target outcome and a fixed price for the build. synteris.ai