Reggie Murphy Email & Phone Number
Senior Director, Head of UX Research @ Zendesk
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Reggie Murphy Location
- Philadelphia, PA, US
Reggie Murphy Work
- Senior Director, Head of UX Research @ (June 2022 - Present)
- Research Director @ (June 2020 - May 2022)
- Head of Client Experience Research @ (May 2018 - June 2020)
- UX Research Manager @ (April 2016 - May 2018)
- Principal Consultant, Research and Strategy @ (October 2012 - March 2016)
- Adjunct Professor @ (August 2001 - December 2012)
- Head of Research @ (April 2009 - October 2012)
- General Manager, Audience Research @ (July 2008 - April 2009)
- Director, Research Services @ (September 2004 - July 2008)
- Manager, Marketing Research @ (August 2000 - September 2004)
- Research Analyst @ (August 1998 - August 2000)
Reggie Murphy Education
- University of Tennessee, Knoxville
Doctor of Philosophy (Ph.D.) (Primary concentration: Communications, Information Science, & Market Research)
- University of Tennessee, Knoxville
Master's Degree (M.S.) (Primary concentration: Communications; Areas of focus: Media behavior, Consumer Research, Management)
- Appalachian State University
Bachelor's Degree (Major: History, Minor: Communications)
Reggie Murphy Skills
- Focus Groups
- User Experience
- Analytics
- Qualitative Research
- Ethnography
- Quantitative Research
- Marketing Research
- Usability Testing
- Market Research
- Strategy
- Analysis
- Segmentation
- Advertising
- Leadership
- Web Analytics
- Customer Insight
- Data Analysis
- Digital Media
- Consumer Behaviour
- SPSS
- Competitive Intelligence
- Research Design
- Human-centered Design
- User-centered Design
- New Media
- Marketing
- Business Insights
- Interaction Design
- Eye Tracking
- Audience Segmentation
- Market Research Project Management
- Brand Development
- Online Research
- Content Strategy
- Start-ups
- Market Analysis
- Information Architecture
- Secondary Data Analysis
- Contextual Inquiry
- Survey Design
- Digital Strategy
- Product Development
- Usability
- Design Thinking
- Heuristic Evaluation
- Paper Prototyping
- Tobii T-60 Eyetracker
- E-commerce
- Mobile Devices
- User Interface Design
- Public Speaking
- Start Ups
- E Commerce
- Photoshop
- Business Analysis
- User Centered Design
- Research
- Tobii T 60 Eyetracker
- Human Centered Design
- Market Research Project
- Microsoft Office
- Management
- Strategic Planning
- Higher Education
Reggie Murphy Summary
- Reggie Murphy, based in Philadelphia, PA, US, is currently a Senior Director, Head of UX Research at Zendesk. Reggie Murphy brings experience from previous roles at Twitter, Vanguard, Facebook and Electronic Ink. Reggie Murphy holds a Doctor of Philosophy (Ph.D.) in Primary concentration: Communications, Information Science, & Market Research @ University of Tennessee, Knoxville. With a robust skill set that includes Focus Groups, User Experience, Analytics, Qualitative Research, Ethnography and more. Reggie Murphy has 4 emails and 1 mobile phone numbers on RocketReach.
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