Qmatic is a global market leader in queue management and customer journey management solutions. Founded in 1981, Qmatic has delivered structured, efficient, and user-centered systems for in-person services. Over time, Qmatic has evolved from analog, ticket-based solutions into software-driven platforms that orchestrate complex service flows across channels and touchpoints.
Today, Qmatic is advancing its platform model through Q-World which is an ecosystem approach designed to connect people to services with greater consistency, flexibility, and scale. With operations in over 120 countries and a network of more than 130 certified resellers, Qmatic supports more than 2
billion customer journeys annually across government, healthcare, banking, retail, and education.
With over 45 years experience ticketing the biggest live events and venues in Australia, Ticketek is the leading ticketing partner to the sports and live entertainment industry and operates Australia's most advanced multi-channel ticket sales and distribution network.