Qmatic Information

Qmatic is a global market leader in queue management and customer journey management solutions. Founded in 1981, Qmatic has delivered structured, efficient, and user-centered systems for in-person services. Over time, Qmatic has evolved from analog, ticket-based solutions into software-driven platforms that orchestrate complex service flows across channels and touchpoints. Today, Qmatic is advancing its platform model through Q-World which is an ecosystem approach designed to connect people to services with greater consistency, flexibility, and scale. With operations in over 120 countries and a network of more than 130 certified resellers, Qmatic supports more than 2 billion customer journeys annually across government, healthcare, banking, retail, and education.