2015 -2016 Digital Operations Manager @ Samsung UK & Ireland Tech Support - CCM at Capita PLC
2014 -2015 Knowledge and Communication Manager @ Samsung UK & Ireland Tech Support - CCM at Capita PLC
2013 -2014 Team Leader - Samsung UK and Ireland Tech Support - CCM at Capita PLC @ Capita
2008 -2013 Team Manager - Broadband Technical Support @
2005 -2008 Team Coach - Network Services @
2004 -2008 Various Roles @
2004 -2004 Technical Customer Service Advisor @
2000 -2004 Export Consultant @ BAX Global
Raza Bashir Education
Dewsbury Collage 1998-2000
Birkdale High School 1993-1998
Raza Bashir Skills
Knowledge Management
Knowledge Sharing
Knowledge Base
Communication
Process Improvement
Product Launch Events
Product Launch
Client Liaison
Client Relations
Employee Engagement
Continuous Improvement
Stakeholder Management
Change Control
Project Delivery
Coaching
Management
Technical Support
Telecommunications
Change Management
Case Managment
Team Management
Call Centers
HR Policies
Performance Management
Customer Experience
Analysis
Policy
Broadband
Team Leadership
Service Delivery
Strategy
Customer Service
Misconduct
Strategic Communications
Sickness Absence Management
Stakeholder Engagement
Mobile Devices
Social Media
Sickness Absence
Microsoft Word
Project Management
Lean Six Sigma
Prince Practitioner
Raza Bashir Summary
Raza Bashir, based in Leeds, GB, is currently a Project Manager at Emovis. Raza Bashir brings experience from previous roles at emovis, NHS (PCSE) - Capita PLC and Samsung UK & Ireland Tech Support - CCM at Capita PLC. Raza Bashir holds a 1998 - 2000 Dewsbury Collage. With a robust skill set that includes Knowledge Management, Knowledge Sharing, Knowledge Base, Communication, Process Improvement and more. Raza Bashir has 3 emails on RocketReach.
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