Business Process and Systems Manager, CX Operations @ (June 2021 - April 2022)
Senior Program Manager, CX Operations @ (February 2019 - June 2021)
Rotational Development Program, CX Operations @ (July 2017 - February 2019)
Assistant Director of Development, Call Center @ (January 2014 - January 2017)
Assistant Director of Development, Call Center @ (January 2012 - January 2014)
Account Executive @ (January 2010 - January 2011)
Intern @ (January 2010 - January 2010)
Supervisor @ (January 2008 - January 2010)
Representative @ (January 2007 - January 2008)
Raymond Schmidt Education
University of Michigan - Stephen M. Ross School of Business
Master of Business Administration (M.B.A.)
2015-2017
Michigan State University
Bachelor’s Degree
2006-2010
Raymond Schmidt Skills
Budget Management
Build Strong Relationships
Business Analysis
Business Development
Business Operations
Business Requirements
Business Strategy
Call Center Administration
Call Center Development
Call Centers
Collaborative Problem Solving
Contact Center Management
Contact Centers
Customer Experience
Customer Experience Analysis
Customer Experience Consulting
Customer Experience Management
Customer Relationship Management (CRM)
Customer Service
Higher Education
Interviewing Skills
Leadership
Leadership Development
Management
Management Consulting
Marketing
Mentoring
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Morale
New Business Development
Non-profit Administration
Operational Requirements
Presentation Skills
Presentations
Problem Solving
Program Management
Project Management
Public Speaking
Rally
Requirements Gathering
ServiceNow
Strategy
Team Building
Team Development
Team Management
Teamwork
Telecommunications
Telecommunications Management
User Acceptance Testing
VoIP
Community
North America
Non Profit Administration
Morocco
Attract
Business Expansion
Art
GMAT
Revenue
Advocate
Deaf
Solicitation
Sales Strategy
Organizational Effectiveness
Hearing
International Marketing
MAP
Cultivating
Ross
Business Administration
Sound
Sunrise
Vocal
Ticket Sales
Net
Organ Donation
Undergraduate
Consulting
Forecasting
Incentive Programs
Entrepreneurship
Space
Music
Nominations
Clubs
Advertising
Community Outreach
Legal Ethics
Film
Non Traditional
Draft
Engagement
Ecosystem
Portfolio
Short Term
Letters
Operations Management
Donations
Rate
EDC
Recruiting
Pivotal
Concentrations
Surveying
Professional Writing
Arbor
Senate
C
Project
Producing
Capstone
Market
Europe
Television
Hockey
Schedules
Milling
Training
Lecturing
Stewardship
Arena Simulation Software
Campaigns
Campaign Strategies
Atlanta
Detroit
Sales
Propose
Energy
Avid
Operations
Raymond Schmidt Summary
Raymond Schmidt, based in Detroit, MI, US, is currently a CX Analytics Consulting Manager at Concentrix. Raymond Schmidt brings experience from previous roles at DISH Network and University of Michigan. Raymond Schmidt holds a 2015 - 2017 Master of Business Administration (M.B.A.) @ University of Michigan - Stephen M. Ross School of Business. With a robust skill set that includes Budget Management, Build Strong Relationships, Business Analysis, Business Development, Business Operations and more. Raymond Schmidt has 2 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Raymond Schmidt?
Find contact details for 700 million professionals.