Ray Cushenan Email
Senior Vice President, Customer Operations @ Real Time Networks
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Ray Cushenan Location
- Vancouver, BC, CA
Ray Cushenan Work
- Senior Vice President, Customer Operations @ (December 2023 - Present)
- Customer Experience Coach @ My CX Team (June 2023 - Present)
- Executive in Residence, Customer Experience @ (May 2023 - Present)
- Vice President Customer Experience @ (December 2022 - February 2024)
- Vice President, Delivery @ (June 2020 - November 2022)
- Senior Director, Customer Delivery @ (July 2018 - June 2020)
Ray Cushenan Skills
- Account Management
- B2B
- Budgets
- Business Process
- Business Process Improvement
- Business-to-Business (B2B)
- CRM
- Change Management
- Coaching
- Communication
- Continuous Improvement
- Cross-functional Team Leadership
- Customer Engagement
- Customer Experience
- Customer Experience Coaching
- Customer Journey Mapping
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Escalations Management
- Forecasting
- Inspirer
- Integration
- Leadership
- Lean Manufacturing
- Management
- Morale
- Operations Management
- P&L Management
- Performance Metrics
- Performance Motivation
- Problem Solving
- Process Improvement
- Product Development
- Product Management
- Program Management
- Project Delivery
- Project Management
- Sales Operations
- Service Delivery
- Software as a Service (SaaS)
- Solution Selling
- Strategic Thinking
- Strategy
- Team Building
- Team Leadership
- Team Management
- Voice of the Customer
Ray Cushenan Summary
- Ray Cushenan, based in Vancouver, BC, CA, is currently a Senior Vice President, Customer Operations at Real Time Networks. Ray Cushenan brings experience from previous roles at My CX Team, Foresight Canada, My Outdoor Life and Visier Inc.. With a robust skill set that includes Account Management, B2B, Budgets, Business Process, Business Process Improvement and more. Ray Cushenan has 2 emails on RocketReach.
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