Ravi Bathula Email
Senior Support Engineer @ Trigent Software Inc
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Ravi Bathula Location
- Bengaluru, KA, IN
Ravi Bathula Work
- 2023 -now Senior Support Engineer @
- 2022 -2023 IT Service desk Engineer @
- 2021 -2022 Senior Quality Assurance Associate @
- 2020 -2021 Senior Customer Service Associate @
- 2018 -2019 Customer Service Advisor @
Ravi Bathula Education
- Lovely Professional University 2013-2017
- sasi junior college 2011-2013
- Bhashyam public school 2010-2011
Ravi Bathula Skills
- Freshworks CRM
- Freshservice
- Microsoft Azure
- Office 365
- Microsoft Exchange
- Service Desk Management
- Spiceworks
- Product Knowledge
- Technical Support
- Help Desk Support
- Call Monitoring
- Operating Systems
- Incident Management
- Virtual Private Network (VPN)
- SCCM
- Salesforce CRM
- Active Directory
- MFA
- ServiceNow
- Office 365 Administration
- Application troubleshooting
- Quality Auditing
- ITIL Certified
- Transactional Quality
- Cross-functional calibration
- SQL
- HTML
- Analytical Skills
- Communication
- Coaching & Mentoring
- Customer Service Operations
- Customer Relationship Management (CRM)
- Microsoft Office
Ravi Bathula Summary
- Ravi Bathula, based in Bengaluru, KA, IN, is currently a Senior Support Engineer at Trigent Software Inc. Ravi Bathula brings experience from previous roles at Fidelis Technology Services Pvt Ltd, Tech Mahindra, Concentrix and [24]7.ai. Ravi Bathula holds a 2013 - 2017 Lovely Professional University. With a robust skill set that includes Freshworks CRM, Freshservice, Microsoft Azure, Office 365, Microsoft Exchange and more. Ravi Bathula has 1 emails on RocketReach.
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