Rasheed Jones Email & Phone Number
Senior Support Analyst @ Oracle
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Rasheed Jones Location
- Orlando, FL, US
Rasheed Jones Work
- Senior Support Analyst @ (December 2024 - Present)
- Operations Team Lead @ (June 2023 - November 2024)
- Home Health Coordinator @ Orchid Medical, LLC (June 2022 - June 2023)
- Home Health Supervisor @ (June 2021 - March 2022)
- Short-term disability case manager @ (July 2017 - May 2021)
Rasheed Jones Education
- Valencia College
General Studies
2025-2026 - Lorain County Community College
High School Diploma
Rasheed Jones Skills
- Account Management
- Accounts Receivable (AR)
- Advertising
- Analytical Skills
- Application Support
- Artificial Intelligence (AI)
- Auditing
- Business Analytics
- CPT Coding
- Call Quality
- Change Management
- Client Confidentiality
- Clinical Support
- Communication
- Confidentiality
- Contact Centers
- Customer Relationship Management (CRM)
- Customer Service
- Customer Support
- Data Analysis
- Data Analytics
- Data Entry
- Data-Driven Insights
- Databases
- Decision-Making
- Durable Medical Equipment
- Employee Benefits
- Executive Management
- Expert Communicator
- Financial Accounting
- Help Desk Support
- Home Health Agencies
- ICD-10
- Incident Management
- Increase Productivity
- Individualized Instruction
- Internal & External Clients
- Leadership
- Lean Processes
- Logical Reasoning
- Machine Learning
- Managed Care
- Mathematics
- Medical Billing
- Medical Coding
- Medical Terminology
- Mergers & Acquisitions (M&A)
- Microsoft Excel
- Microsoft Office
- Monitoring Performance
- Operational Planning
- Order Fulfillment
- Patient Portal
- Problem Solving
- Process Modeling
- Product Knowledge
- Project Management
- Python (Programming Language)
- Reasoning Skills
- Referrals
- Remote User Support
- Remote Work
- Root Cause Analysis
- SQL
- Sales Order Processing
- ServiceNow
- Six Sigma Green Belt
- Skill Development
- Stakeholder Relations
- Support Analysts
- Team Leadership
- Technical Solution Design
- Technical Support
- Troubleshooting
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
Rasheed Jones Summary
- Rasheed Jones, based in Orlando, FL, US, is currently a Senior Support Analyst at Oracle. Rasheed Jones brings experience from previous roles at HealthCare Comp LLC, Orchid Medical, LLC, HomeCare Connect and ReedGroup, a Guardian® Company. Rasheed Jones holds a 2025 - 2026 General Studies @ Valencia College. With a robust skill set that includes Account Management, Accounts Receivable (AR), Advertising, Analytical Skills, Application Support and more. Rasheed Jones has 2 emails and 2 mobile phone numbers on RocketReach.
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