Rasan Aycox Email & Phone Number
Digital Transformation Manager @ Innovive
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Rasan Aycox Location
- Chula Vista, CA, US
Rasan Aycox Work
- 2021 -now Digital Transformation Manager @
- 2021 -2021 Customer Service Manager @
- 2018 -2021 Customer Support Manager and Employee Trainer @
- 2016 -2018 Customer Support @
- 2014 -2016 Client Relationship Specialist @
- 2006 -2013 Senior Customer Service Representative Team Lead @
Rasan Aycox Education
- University of Phoenix
Master's of Education - MEd (Adult and Continuing Education and Teaching, GPA: 3.82)
2019-2020 - University of Phoenix
Bachelor of Science - BS (Communication, GPA: 3.84)
2014-2017
Rasan Aycox Skills
- Warehouse Management Systems
- Inbound & Outbound Call Center Operations
- Operations Management
- Process Improvement
- Software Documentation
- Healthcare
- Supervisory Experience
- Coaching
- Customer Relationship Management (CRM)
- Healthcare Industry
- Health Insurance
- Call Centers
- Customer Service
- Management
- Team Building
- Physician Relations
- Interviewing Skills
- Leadership
- Team Leadership
- HIPAA
- Training
- Provider Relations
- Customer Focus
- Business Acumen
- Report Development
- Hiring & Training
- Product Management
- Consistent Satisfaction Ratings
- Strategic Planning & Organization
- Budgets & Finances
- Monitoring & Evaluation
- Innovative Solutions
- Professional Development
- Identify Areas of Improvement
- Complex Problem Solving
- Microsoft Office Suite
- Salesforce
- NetSuite
- Shopify Plus
- Zendesk
- High degree of initiative
- Strong Leadership Skills
- Client & Vendor Relations
- Independent & Team Player
- Self-Starter
- Cross-Functional Collaboration
- DE&I
- Healthcare Information Technology (HIT)
- E-Commerce
- Software as a Service (SaaS)
Rasan Aycox Summary
- Rasan Aycox, based in Chula Vista, CA, US, is currently a Digital Transformation Manager at Innovive. Rasan Aycox brings experience from previous roles at 100%, Juiced Bikes, ServiceChannel and j2 Global. Rasan Aycox holds a 2019 - 2020 Master's of Education - MEd in Adult and Continuing Education and Teaching, GPA: 3.82 @ University of Phoenix. With a robust skill set that includes Warehouse Management Systems, Inbound & Outbound Call Center Operations, Operations Management, Process Improvement, Software Documentation and more. Rasan Aycox has 2 emails and 1 mobile phone numbers on RocketReach.
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