Randy Schell Email & Phone Number
Client Success Manager @ CDW
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Randy Schell Location
- Kansas City, MO, US
Randy Schell Work
- 2023 -now Client Success Manager @
- 2014 -2023 Director of Client Services @
- 2010 -2014 Service Delivery Manager II @
- 2004 -2010 Service Delivery Manager @ Affiliated Computer Services
- 1998 -2004 IT Manager @
Randy Schell Education
- Devry
BS (Telecommunications Mgmt)
1997-2001
Randy Schell Skills
- Business Requirements
- Communication
- Presentation Skills
- IT Service Delivery
- Key Metrics
- Customer Satisfaction (CSAT)
- Defining Requirements
- Requirements Gathering
- Objectives and Key Results (OKRs)
- Investment Decisions
- Operations Management
- Financial Analysis
- IT Governance
- Project Delivery
- Business Process Improvement
- Service Delivery
- IT Infrastructure Management
- Personnel Management
- Trend Analysis
- Metrics Reporting
- IT Leadership
- Contact Centers
- Customer Experience
- Chat
- ServiceNow
- Technical Leadership
- Emerging Technologies
- CMDB
- Service Desk
- IT Operations
- IT Outsourcing
- Key Performance Indicators
- Office 365
- Microsoft Office
- Knowledge Management
- Incident Management
- Change Management
- Vendor Management
- Process Improvement
- ITIL
- Management
- IT Strategy
- Disaster Recovery
- IT Management
- Program Management
- IT Service Management
- Leadership
- Project Management
- Windows Server
- Public Speaking
Randy Schell Summary
- Randy Schell, based in Kansas City, MO, US, is currently a Client Success Manager at CDW. Randy Schell brings experience from previous roles at The Kansas City Southern Railway Company, Xerox, Affiliated Computer Services and McDonalds. Randy Schell holds a 1997 - 2001 BS in Telecommunications Mgmt @ Devry. With a robust skill set that includes Business Requirements, Communication, Presentation Skills, IT Service Delivery, Key Metrics and more. Randy Schell has 1 emails and 1 mobile phone numbers on RocketReach.
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