Business Consultant @ (November 2004 - November 2006)
Sr. Customer Support Analyst @ (May 2002 - November 2004)
Randy Cook Education
The Ohio State University
B.S. (Family Financial Management)
1996-2001
Ottawa Hills High School 1992-1996
Randy Cook Skills
Analysis
Business Analysis
Business Process
Business Process Improvement
Call Centers
Cross-functional Team Leadership
Customer Centric Solutions
Customer Relations
Customer Satisfaction
Customer Service
Data Analysis
Disaster Recovery
Documentation
Electronic Data Interchange (EDI)
Enterprise Software
Excel
Hiring
IT Business Management
IT Management
Information Technology
Integration
Leadership
Leadership Development
Management
Mentoring
Microsoft Excel
Microsoft Office
Operations Management
Philanthropy
PowerPoint
Problem Solving
Process Improvement
Project Management
Quality Assurance
Recruiting
SDLC
Service Center Operations
Shared Service Center
Six Sigma
Software Development Life Cycle (SDLC)
Software Documentation
Team Building
Team Leadership
Technical Documentation
Technical Support
Time Management
Training
Troubleshooting
Visio
Cross Functional Team
Service Center
Engineering
Electronic Data Interchange Edi
Cross Functional Team Leadership
Customer Centric
Electronic Data Interchange
Software Development Life Cycle
Randy Cook Summary
Randy Cook, based in Columbus, OH, US, is currently a Director Global Business Services - HR and IT Service Centers at Cardinal Health. Randy Cook brings experience from previous roles at Cardinal Health. Randy Cook holds a 1996 - 2001 B.S. in Family Financial Management @ The Ohio State University. With a robust skill set that includes Analysis, Business Analysis, Business Process, Business Process Improvement, Call Centers and more. Randy Cook has 3 emails and 3 mobile phone numbers on RocketReach.
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