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Randall Muñoz Location
Florida, United States
Randall Muñoz Work
Director Customer Operations @ (August 2026 - Present)
Head of Operations @ (August 2025 - August 2026)
Operations Lead @ (December 2022 - August 2025)
Operations Supervisor @ (August 2021 - December 2022)
Operations Supervisor @ (October 2018 - May 2020)
Operations Supervisor @ (October 2017 - October 2018)
Fraud Operations Supervisor @ (January 2016 - March 2017)
Client Services Manager @ (June 2014 - January 2016)
Technical Support Supervisor @ (February 2011 - June 2014)
Customer Service Specialist @ (June 2004 - February 2011)
Randall Muñoz Skills
Customer Service
Microsoft Excel
Call Centers
Customer Satisfaction
Process Improvement
Microsoft Word
Leadership
Operations Management
PowerPoint
Coaching
Performance Management
Outlook
Outsourcing
CRM
Management
Customer Experience
Program Management
Account Management
Contact Centers
Randall Muñoz Summary
Randall Muñoz, based in Florida, United States, is currently a Director Customer Operations at Betr. Randall Muñoz brings experience from previous roles at Betr, Hard Rock Digital and GardaWorld. With a robust skill set that includes Customer Service, Microsoft Excel, Call Centers, Customer Satisfaction, Process Improvement and more. Randall Muñoz has 4 emails and 3 mobile phone numbers on RocketReach.
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