2020 -
now Senior Information Technology Administrator @
2017 -
2020 Senior Service Desk Analyst @
2014 -
2017 Senior Information Technology Service Desk Specialist @
2011 -
2014 Information Technology Help Desk Support @
Rami Ezzo Education
Future Academy - Higher Future Institute For Specialized Technological Studies
Bachelor's degree (Information Technology)
2006
-
2010
San Peter Language School
high school
2002
-
2006
Rami Ezzo Skills
Service Desk
Help Desk Support
Technical Support
Troubleshooting
ITIL
VMware
Active Directory
Hardware
Networking
Manage information technology and computer systems
1. Plan, organize, direct, control and evaluate the operations of information sy
2. Develop and implement policies and procedures for electronic data processing
3. Meet the managers to discuss system requirements, specifications, costs and t
4. Control the computer systems budgets and expenditures
Ensure technology is accessible and equipped with current hardware and sof
1. Troubleshoot hardware, softwarevand network operating system
2. Be familiar with all hardware and software
3. Be familiar with network operating system.
4. Provide orientation to new users of existing technology.5. Train staff about
7. Provide individual training and support on request.
Network Administration
Windows Server
1. Plan, organize, direct, control and evaluate the operations of information sy
2. Develop and implement policies and procedures for electronic data processing
3. Meet the managers to discuss system requirements, specifications, costs and t
4. Control the computer systems budgets and expenditures
Ensure technology is accessible and equipped with current hardware and sof
1. Troubleshoot hardware, softwarevand network operating system
2. Be familiar with all hardware and software
3. Be familiar with network operating system.
4. Provide orientation to new users of existing technology.5. Train staff about
7. Provide individual training and support on request.
3. Meet The Managers To Discuss System Requirements
2.Be Familiar With All Hardware And Software
Specifications
1. Troubleshoot
Direct
4.Control The Computer Systems Budgets And Expenditures
Ensure Technology Is Accessible And Equipped With Current Hardware
1. Plan
4. Control The Computer
2. Develop
Control And Evaluate The Operations Of Information Sy
Softwarevand Network Operating System
1.Plan
Sof
1. Troubleshoot Hardware
7.Provide Individual Training And Support On Request
3. Be Familiar With Network Operating System
7. Provide Individual
3.Be Familiar With Network Operating System
3.Meet The Managers To Discuss System Requirements
1.Troubleshoot Hardware
Manage Information
Organize
7. Provide Individual Training And Support On Request
4. Provide Orientation
Rami Ezzo Summary
Rami Ezzo, based in Hamilton, NZ, is currently a Senior Information Technology Administrator at OneLink Contact Center. Rami Ezzo brings experience from previous roles at OneLink Contact Center and Arabtec Construction LLC. Rami Ezzo holds a 2006 - 2010 Bachelor's degree in Information Technology @ Future Academy - Higher Future Institute For Specialized Technological Studies. With a robust skill set that includes Service Desk, Help Desk Support, Technical Support, Troubleshooting, ITIL and more. Rami Ezzo has 2 emails on RocketReach.
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