Ram Agarwal Email & Phone Number
Founder and CEO @ Global Technology Solutions Inc. (GTS)
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Ram Agarwal Location
- Frisco, TX, US
Ram Agarwal Work
- Founder and CEO @ (October 2014 - Present)
- Principal Consultant @ (April 2013 - January 2015)
- Sr. Solution Architect, Contact Center Technology @ (July 2011 - April 2013)
- CTI Solution Architect @ (June 2010 - June 2011)
- Senior Genesys Consultant, Contact Center Technology @ (April 2008 - July 2010)
- Genesys Developer, Contact Center Technology @ (October 2004 - March 2008)
- I.T Analyst, Interactive Voice Response (IVR) and Genesys and Nortel Periphonics @ (September 1999 - September 2004)
Ram Agarwal Education
- Fuqua School of Business, Duke University
Master of Business Administration (International Business)
2013-2014 - University of Phoenix
(Accounting, Finance)
2012-2012 - National Institute of Technology Kurukshetra
Bachelor of Technology (Communication, Electronics)
1995-1999
Ram Agarwal Skills
- Avaya
- Avaya Technologies
- Business Analysis
- Business Intelligence
- Business Process
- CRM
- CTI
- Call Center
- Call Centers
- Call Routing
- Cisco Technologies
- Cloud Computing
- Consulting
- Contact Centers
- Enterprise Architecture
- Financial Analysis
- Genesys
- IP
- IT Strategy
- IVR
- Integration
- Lab Design
- Microsoft SQL Server
- Multi-Channel Analytics
- Networking
- Oracle
- Performance Analysis
- Pre-sales
- Professional Services
- Requirements Analysis
- Routing
- SDLC
- SIP
- SIP Trunking
- SQL
- SaaS
- Siebel
- Siebel 7.x
- Software Documentation
- Solution Architecture
- Strategic Planning
- Telecommunications
- Telephony
- Troubleshooting
- Unix
- Vendor Management
- VoIP
- Workforce Management
- Mergers and Acquisitions
- Enterprise Software
- E Commerce
- Social Media
- Business Strategy
- See 33+See Less
- Multi Channel Analytics
- Pre Sales
Ram Agarwal Summary
- Ram Agarwal, based in Frisco, TX, US, is currently a Founder and CEO at Global Technology Solutions Inc. (GTS). Ram Agarwal brings experience from previous roles at Online Business Systems, Performance Technology Partners, Nuance Communications and Columbia I.S. Consulting Group. Ram Agarwal holds a 2013 - 2014 Master of Business Administration in International Business @ Fuqua School of Business, Duke University. With a robust skill set that includes Avaya, Avaya Technologies, Business Analysis, Business Intelligence, Business Process and more. Ram Agarwal has 3 emails and 1 mobile phone numbers on RocketReach.
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