Ram Agarwal Email & Phone Number
Founder and CEO @ Global Technology Solutions Inc. (GTS)
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Ram Agarwal Location
- Frisco, TX, US
Ram Agarwal Work
- 2014 -now Founder and CEO @
- 2013 -2015 Principal Consultant @
- 2011 -2013 Sr. Solution Architect, Contact Center Technology @
- 2010 -2011 CTI Solution Architect @
- 2008 -2010 Senior Genesys Consultant, Contact Center Technology @
- 2004 -2008 Genesys Developer, Contact Center Technology @
- 1999 -2004 I.T Analyst, Interactive Voice Response (IVR) and Genesys and Nortel Periphonics @
Ram Agarwal Education
- Fuqua School of Business, Duke University
Master of Business Administration (International Business)
2013-2014 - University of Phoenix
(Accounting, Finance)
2012-2012 - National Institute of Technology Kurukshetra
Bachelor of Technology (Communication, Electronics)
1995-1999
Ram Agarwal Skills
- Genesys
- CTI
- IVR
- Solution Architecture
- Requirements Analysis
- Integration
- SDLC
- Call Center
- Unix
- Oracle
- Siebel
- Business Analysis
- Avaya
- SQL
- Microsoft SQL Server
- Contact Centers
- Call Centers
- Multi-Channel Analytics
- Siebel 7.x
- VoIP
- Lab Design
- SIP Trunking
- Performance Analysis
- Workforce Management
- CRM
- Cisco Technologies
- SIP
- Telephony
- Routing
- Telecommunications
- Call Routing
- Financial Analysis
- Strategic Planning
- Troubleshooting
- Professional Services
- Pre-sales
- Cloud Computing
- Networking
- SaaS
- Software Documentation
- Vendor Management
- IP
- Enterprise Architecture
- Consulting
- IT Strategy
- Business Intelligence
- Business Process
- Avaya Technologies
- Mergers and Acquisitions
- Enterprise Software
- E Commerce
- Social Media
- Business Strategy
- See 33+See Less
- Multi Channel Analytics
- Pre Sales
Ram Agarwal Summary
- Ram Agarwal, based in Frisco, TX, US, is currently a Founder and CEO at Global Technology Solutions Inc. (GTS). Ram Agarwal brings experience from previous roles at Online Business Systems, Performance Technology Partners, Nuance Communications and Columbia I.S. Consulting Group. Ram Agarwal holds a 2013 - 2014 Master of Business Administration in International Business @ Fuqua School of Business, Duke University. With a robust skill set that includes Genesys, CTI, IVR, Solution Architecture, Requirements Analysis and more. Ram Agarwal has 3 emails and 1 mobile phone numbers on RocketReach.
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