Dialogue Designer - Contact Center AI at Google @ (November 2021 - September 2022)
Teaching Assistant @ (November 2020 - October 2022)
Cyber Security Analyst @ (June 2021 - November 2021)
Analytical Linguist | Public Trust Clearance @ (March 2018 - August 2020)
Technician @ (June 2013 - December 2018)
Remote Interpreter | Public Trust Clearance @ (February 2017 - February 2018)
Spanish Interpreter @ (April 2016 - February 2017)
Jairo Hernandez Education
Rice University
Certificate (Cyber Security)
2020-2020
Lone Star College
Associate of Science - AS (Computer Science)
2017
Jairo Hernandez Skills
Analytical Skills
Android
Command line
Communication
Computer Hardware
Computer Hardware Troubleshooting
Critical Thinking
Cryptography
Customer Service
Cybersecurity
Electronics
GitHub
Gitlab
Information Security
Interpersonal Skills
Kali Linux
Leadership
Linux
Localization
Management
Metasploit
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Natural Language Processing (NLP)
Network Administration
Network Architecture
Network Security
Network Troubleshooting
Problem Solving
Scripting
Secure Shell (SSH)
Security
Security Information and Event Management (SIEM)
Shell Scripting
Spanish
Teaching
Team Building
Teamwork
Tech-savvy
Technical Support
Threat Modeling
Time Management
Training
Translation
Troubleshooting
Windows 10
iOS
Jairo Hernandez Summary
Jairo Hernandez, based in Houston, TX, US, is currently a Contact Center AI Developer at Global Technology Solutions Inc. (GTS). Jairo Hernandez brings experience from previous roles at Google, Rice University and CenterPoint Energy. Jairo Hernandez holds a 2020 - 2020 Certificate in Cyber Security @ Rice University. With a robust skill set that includes Analytical Skills, Android, Command line, Communication, Computer Hardware and more. Jairo Hernandez has 3 emails and 2 mobile phone numbers on RocketReach.
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