Ralph Silvan Email & Phone Number
Division VP of Strategy and Operations @ Comcast
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Ralph Silvan Location
- Knoxville, TN, US
Ralph Silvan Work
- 2022 - now Division VP of Strategy and Operations @
- 2020 - now VIce President of Customer Care @
- 2010 - 2020 Senior Director of Customer Care @
- 2006 - 2010 Director of Customer Service @
- 2005 - 2006 Area Director of Customer Service @
- 2003 - 2005 Sales and Retention Manager @
Ralph Silvan Education
- University of Tennessee-Knoxville
MBA (Business Administration and Management, General)
2011 - 2012 - University of Tennessee, Knoxville
BS, Biology (BA, History)
1994 - 1999
Ralph Silvan Skills
- Budgeting
- Setting Strategic Direction
- Cross-functional Team Leadership
- Call Centers
- Telecommunications
- Leadership
- Call Center
- CRM
- Customer Service
- Operations Management
- Workforce Management
- Performance Management
- Customer Retention
- Customer Satisfaction
- Strategy
- Customer Experience
- Team Building
- Call Center Development
- Vendor Management
- Management
- Time Management
- Training
- Direct Sales
- Process Improvement
- Telephony
- Executive Management
- Avaya
- Team Leadership
- Broadband
- Sales Management
- Sales
- Forecasting
- VoIP
- Account Management
- P&L Management
- Troubleshooting
- Sales Operations
- Strategic Partnerships
- Wireless
- Human Resources
- Employee Engagement
- Sales Process
- Outsourcing
- Cross Functional Team
- Accountability
- Cross Functional Team Leadership
Ralph Silvan Summary
- Ralph Silvan, based in Knoxville, TN, US, is currently a Division VP of Strategy and Operations at Comcast. Ralph Silvan brings experience from previous roles at Comcast. Ralph Silvan holds a 2011 - 2012 MBA in Business Administration and Management, General @ University of Tennessee-Knoxville. With a robust skill set that includes Budgeting, Setting Strategic Direction, Cross-functional Team Leadership, Call Centers, Telecommunications and more. Ralph Silvan has 4 emails and 4 mobile phone numbers on RocketReach.
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Ralph Silvan
Division VP of Strategy and Operations
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