System Specialist @ (February 2010 - February 2018)
System Specialist Call Center Operations @ (February 2010 - February 2018)
Ralph Herrera Education
Networking
Florida Technical College
Networking
Ralph Herrera Skills
Avaya Technologies
Call Centers
Contact Centers
Customer Service
FIVE9
IVR
Information Technology
Integration
Leadership
Linux
Management
Microsoft Office
Project Management
Requirements Analysis
SDLC
SQL
Sales
Servers
Software Development
Software Project Management
Team Building
Team Leadership
Telecommunications
Telephony
Testing
Training
Troubleshooting
Unix
Vendor Management
Voice over IP (VoIP)
Windows System Administration
Ralph Herrera Summary
Ralph Herrera, based in Orlando, FL, US, is currently a I.T. Application Engineer ll at Westgate Resorts. Ralph Herrera brings experience from previous roles at Frontier. Ralph Herrera holds a Networking. With a robust skill set that includes Avaya Technologies, Call Centers, Contact Centers, Customer Service, FIVE9 and more. Ralph Herrera has 2 emails and 3 mobile phone numbers on RocketReach.
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